New Home Consultant

Lennar•Milford, DE

1d•Onsite

About The Position

Lennar is one of the nation's leading homebuilders, recognized as a Fortune 500® company, dedicated to building quality homes and providing exceptional customer service. They foster a culture of opportunity and growth for their Associates. The New Home Consultant is responsible for guiding homebuyers through the purchasing process, from initial engagement to closing. This role involves proactive sales techniques, customer relationship management, and a strong understanding of the housing market to ensure a seamless experience for buyers, focusing on building zero defect homes, cost management, and adherence to schedules.

Requirements

High school diploma or equivalent required
Minimum of 1-3 years of experience in new home sales, real estate, or related field.
Proven ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self-motivated with a results-driven mindset and ability to work independently.
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job.

Nice To Haves

college degree and real estate license preferred.

Responsibilities

Engage visitors, establish relationships, and determine their home buying needs using Lennar’s selling philosophy.
Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
Provide consistent and timely follow-through with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads from Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic utilizing company-designated tracking tools.
Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.