New Development Sales Experience Coordinator

Compass

15h•$30 - $33

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. The Sales Experience Coordinator is a hybrid role at the intersection of luxury hospitality and high-performance sales operations. This individual serves as both the operational backbone of the Sales Department and one of the most visible ambassadors of the Club experience, embodying our mission of the relentless pursuit of excellence in all that we do. As the first point of contact for prospective buyers, members, and guests, this role curates seamless, elevated experiences—from initial inquiry through contract execution and beyond. Equal parts polished host and precision administrator, the Sales Experience Coordinator ensures that every interaction reflects the Club’s uncompromising standards and commitment to exceptional service. This role requires exceptional attention to detail, strong business acumen, and a refined instinct for anticipating needs and delivering thoughtfully elevated experiences.

Requirements

Bachelor’s degree in Marketing, Hospitality or related field preferred (or equivalent experience)
2–4 years of experience in luxury hospitality, sales support, or administrative coordination within a client-facing service environment
Proficiency in CRM systems, Docusign, Google Workspace, and Microsoft Office Suite
Exceptional organizational, time-management, and communication skills with the ability to convey information clearly and professionally
Ability to lift up to 25 lbs and maintain client-ready office spaces.
Occasional evening or weekend availability for events.

Responsibilities

Serve as the primary in-office ambassador, delivering professional and personalized service
Coordinate property tours, VIP visits, and membership experiences
Maintain knowledge of prospect and member preferences to enhance engagement
Ensure sales and club environments remain organized, presentable, and guest-ready
Manage calendars, appointments, tours, and daily Sales Department operations
Track leads, activity, and appointments within CRM systems
Prepare weekly reporting on lead flow and sales metrics
Support the sales contracting process, including preparing contracts, coordinating reviews, executing documents, and maintaining contract records
Maintain organized document systems and support expense tracking, purchasing, and office budgets
Partner with Marketing on collateral, campaigns, and events
Coordinate with internal departments to ensure seamless prospect and member experiences
Support planning and execution of sales events and activations

Benefits

Participation in our incentive programs (which may include eligible cash, equity, or commissions).
Paid vacation, holidays, sick time, parental leave, and recharge leave
Medical, tele-health, dental and vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life and disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance