Networking & Linux Tech Support Rep
About The Position
- Troubleshoot and resolve technical issues related to various products and software - Build and maintain subject matter expertise of all company products and solutions - Assist customers through multiple communication channels - Report bugs and trends to stakeholders for process improvement - Provide first-class technical support to customers Next steps: Please apply directly to this job posting and I will reach out to you in the next 1-10 business days to discuss next steps! This position does require a Questionnaire, reference check and then 30-min client-virtual interview. APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!! Job Type & Location This is a Contract to Hire position based out of Peachtree Corners, GA. Pay and Benefits The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Peachtree Corners,GA. Application Deadline This position is anticipated to close on May 1, 2026.
Requirements
- Comfortable working with Chat, Email, & Phone
- Customer support, Email, Chat
- Salesforce, CRM, MS Dynamics
- Strong Job tenure, no job hopping - must be in last 3 roles for 15 months or more at least
- bachelors is preferred
- Fluent with technology and troubleshooting exp.
- Tech Support (must have)
Nice To Haves
- Law enforcement exp (nice to have)
Responsibilities
- Troubleshoot and resolve technical issues related to various products and software
- Build and maintain subject matter expertise of all company products and solutions
- Assist customers through multiple communication channels
- Report bugs and trends to stakeholders for process improvement
- Provide first-class technical support to customers
Benefits
- Opportunity to work for one of the most innovative companies
- Once/if converted amazing benefits and salary packages
- Benefits through contract with TEK available on the first day of each month
- Weekly pay
- Opportunity to work with cutting edge technology company
- 1-month long paid training
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
