Network & VoIP Technician

Maxor National Pharmacy Services, LLC

37d • Remote

About The Position

The Network & VoIP Technician requires nationwide travel to install and maintain network and VoIP equipment. The ideal candidate should possess a strong technical background and excellent problem-solving skills. Responsibilities include providing day-to-day support for the network environment, configuring network switches and routers, and assisting in the design and development of scalable, maintainable, and highly available network architectures that meet business objectives and SLAs. The role also involves establishing and maintaining network performance by building network configurations and connections, troubleshooting network issues, and providing first-level escalation support for network-related problems and support requests.
Position Location
This is a remote-based position within the Continental US.
Who We Are
VytlOne is the nation’s only independent, fully integrated total pharmacy solutions partner. We lead with integrity, offering mission-driven hospitals, health systems, health centers, and employer partners a smarter way to unlock revenue, growth, and better outcomes. Our innovative model combines customized pharmacy management, 340B program expertise, specialty pharmacy, and PBA/PBM solutions—delivering excellence through tailored strategies and collaborative partnerships. At VytlOne, we’re not just transforming pharmacy—we’re making a purposeful impact on the communities we serve.
Why Choose a Career at VytlOne?
At VytlOne, our purpose is at the heart of everything we do. People join us not just for a job, but to be part of something bigger—where their work truly matters. We foster a culture of authenticity, where you’re encouraged to be yourself and a place to grow, collaborate and make an real difference. With over 1,600 passionate professionals across nearly every U.S. state, we operate as One Team, united by a bold mission and a spirit of innovation. Here, you’ll find a place where your ideas are heard, your contributions are valued, and your career can thrive.

Requirements

• 1-3 years’ directly related experience
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of personnel.
• Knowledge and understanding of a range of VOIP and networking software and hardware systems and related technologies.
• Ability to communicate technical information to non-technical personnel.
• Experience managing network equipment using CLI.
• Working knowledge of wireless technologies and protocols.
• Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), remote access, DCHP, and DNS.
• Strong understanding of the OSI model, TCP/IP, ACL, and VLAN.
• Knowledge of current technological developments/trends in area of expertise.
• Knowledge of UCaaS and CCaaS platforms and their integration with existing network infrastructure.
• Ability to manage and support UCaaS and CCaaS solutions to enhance communication and customer service capabilities.

Nice To Haves

• Preferred candidates have a certificate or associate’s degree in electronics, telecommunications, or computer networking
• Certification such as CCENT, CCNA, or CompTia Network+ preferred.

Responsibilities

• Assists with establishing networking environment by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.
• Assists with day-to-day networking and telephony tasks to ensure reliability, availability and serviceability within minimal interruption.
• Assist in the implementation and management of UCaaS and CCaaS solutions.
• Provide support and troubleshooting for UCaaS and CCaaS platforms to ensure seamless communication and customer service operations
• Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
• Assists with network technology upgrade or expansion projects, including installation of hardware, software and integration testing.
• Troubleshoot 802.1x security configurations.
• Assist troubleshooting and repair of any network outages (LAN and WAN.)
• Evaluate and prioritize tasks assigned to ensure timely completion of projects.
• Maintain personal knowledge and skills in the networking field by research and professional training.
• Promote teamwork and a positive atmosphere by working with other employees to achieve the goals of the Information Technology department as well as the goals of the company.
• Willingness to take on new tasks and responsibilities to meet the objectives of the department and company.
• Strive for redundancy and availability of all networking resources.
• Serve as next-level support for problem resolution on helpdesk issues.

Benefits

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree