Network Technician (WAN Transport Operations)

Abacus TechnologySumter, SC

About The Position

Abacus Technology is seeking a Network Technician to provide WAN Transport Operations support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB as part of a 24/7/365 support environment. This is a full-time position.

Requirements

  • 3+ years experience in network support.
  • Associate’s degree in a related field. Additional years of experience may be substituted for degree requirements.
  • Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II).
  • Must be CCNA certified.
  • Must hold the ITIL v3 or v4 Foundations certification or be able to obtain the certification within 60 days of hire.
  • Experience providing LAN/WAN support.
  • Knowledge of LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP).
  • Experience with firewall administration.
  • Able to apply network engineering concepts and all layers of the OSI and DOD TCP/IP model.
  • Experience supporting DoD projects.
  • Must have strong communication skills and be able to interact professionally within all levels of an organization.
  • Must be able to provide support in a 24/7/365 environment including occasionally covering shifts outside of the assigned shift and/or providing after hours, weekend, or holiday support as needed on a rotational basis.
  • Must be able to travel to CONUS or OCONUS sites to provide TDY support.
  • Must be a US citizen and hold a current Secret clearance.
  • Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

Responsibilities

  • Troubleshoot and develop solutions with LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP.
  • Configure, monitor and troubleshoot IP/MPLS backbone network.
  • Assist with the installation and configuration of existing and new WAN transport systems as directed by the USAFCENT/A6 leadership.
  • Develop standardized testing and cutover plans for USAFCENT WAN new equipment.
  • Establish testing and remote monitoring procedures to ensure reliable operation of WAN transport in theater.
  • Collect networking metrics for analysis to determine sub-standard network performance both remotely and locally.
  • Analyze a myriad of networking metrics and recognize sub-par network performance.
  • Configure and troubleshoot QOS involving policing, shaping and queuing.
  • Report system and network documented finds for analysis and trending of bandwidth and network security incidents.
  • Provide first-level technical support to deployed users, escalates complex problems as required.
  • Act as a consultant and provide feedback to the government to optimize the WAN transport networks.
  • Identify and evaluate the operational impact of all outages.
  • Coordinate with external agencies for outage resolution as required by local policy.
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