Network Technician

Frontier Communications•Lincoln, IL

20h•$20 - $40•Onsite

About The Position

Installs, maintains and/or repairs central office switching and associate equipment in a safe and efficient manner. Installs and maintains DSOs, T1s, PRIs, DS3s, and Ethernet circuits. Also, responsible for maintenance and care of CO batteries and Rectifiers. Must be available for 24X7 callouts and emergency situations including holidays. General Duties: Duties include, but are not limited to, the following: • Driving: Moderate • Travel: Moderate • Diagnose and repair faults in digital central office equipment • Repair, test, run jumpers and verify connections on Main Distribution Frame (MDF) • Install, maintain, update and document special circuits and facilities • Install, maintain and repair Central office Equipment that provides Voice Data, ISDN Circuits, XDSL, Video, VoIP and Data Networking • Become familiar with/learn the operation of equipment and technologies (existing and new) • Work with field technicians to test and resolve customer problems, provide information to complete jobs, work orders and service orders, coordinate with assignments as needed • Process repair and return of electronic circuit cards/equipment • Interface with internal/external customers in a professional manner to coordinate and disseminate information to complete job assignments and attain service objectives • Support and actively participate in promotion of company products and services • Works independently and urgently while being a team player • Looks at current processes and procedures and provides input to improve the result • Building security and housekeeping • Aids and assist other departments and contractors as required • Performs all other duties/assignments as required by supervisor

Requirements

High School Diploma or equivalent
Experience in telecommunications and Central Office
Basic keyboard and software skills
Basic Math Skills
Must be proficient at installing, maintaining and repairing central office equipment
Must have basic knowledge of NTI, DMS, host and remote product line, T-carrier, fiber optic and special circuits
Must have basic knowledge of voice Data, ISDN Circuits, DSL, Video and Data Networking Products
Some markets may require basic knowledge of 5ESS, GTD-5 AND DWDM transport
Ability to work independently and desire to work ‘face-to-face’ with customer
Must have successfully completed AC/DC & Basic Electronics/Digital Electronics screening or have equivalent certification
Valid driver’s license and satisfactory driving record; CDL preferred
Must be available for flexible scheduling, holidays, after hours, call-outs and emergency situations 24/7
TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Must be able to lift up to 50 pounds; must be able to distinguish colors; must be able to sit and/or stand for extended periods on a regular basis, bending and stooping will be required occasionally; must be able to work aloft from a ladder; must be able to work in confined spaces and isolated areas; ability to work outdoors in adverse weather conditions; good oral and written communication skills

Nice To Haves

Network+ and A+ certification preferred
Valid driver’s license and satisfactory driving record; CDL preferred

Responsibilities

Diagnose and repair faults in digital central office equipment
Repair, test, run jumpers and verify connections on Main Distribution Frame (MDF)
Install, maintain, update and document special circuits and facilities
Install, maintain and repair Central office Equipment that provides Voice Data, ISDN Circuits, XDSL, Video, VoIP and Data Networking
Become familiar with/learn the operation of equipment and technologies (existing and new)
Work with field technicians to test and resolve customer problems, provide information to complete jobs, work orders and service orders, coordinate with assignments as needed
Process repair and return of electronic circuit cards/equipment
Interface with internal/external customers in a professional manner to coordinate and disseminate information to complete job assignments and attain service objectives
Support and actively participate in promotion of company products and services
Works independently and urgently while being a team player
Looks at current processes and procedures and provides input to improve the result
Building security and housekeeping
Aids and assist other departments and contractors as required
Performs all other duties/assignments as required by supervisor