Network Technician (Associate – Senior Level)

Oncor•Mineral Wells, TX

5d•Onsite

About The Position

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas. Summary The Telecom Network Technician (Associate – Senior) is the technical expert on multiple telecommunication protocols (microwave, fiber, two-way radio, various wireless networks, etc.) and is responsible for ensuring that the network is performing at optimum capacity. The Telecom Network Technician (Associate – Senior) may work independently or under the supervision of a higher-ranking Network Technician, usually a Senior, Lead or Specialist. A resource in this role has general to deep knowledge of telecom design standards, applicable regulations, processes, and procedures related to this Telecom Network Technician position. Technical certifications may be required depending on the specifics of this role. We are considering applicants with multiple experience levels. Please view all details related to responsibilities, education, and experience for each level of consideration. This role will be on-site 5 days a week based out of our Mineral Wells Service Center.

Requirements

General knowledge of telecommunications network design and architecture, various telecom / network equipment technologies, standards and regulatory requirements, and general technology system and process knowledge
Strong computer skills including Microsoft Office applications, Word, PowerPoint, Excel, Outlook, and SharePoint
Excellent organizational, communication and interpersonal skills
Demonstrated ability to interface effectively with internal and external stakeholders at all levels
Demonstrated ability to effectively prioritize and work in a fast-paced, changing environment
High school diploma, GED, or equivalent is required
Bachelor’s or associate degree in electrical engineering technology, Technology, Engineering, or another related field is encouraged to apply
Associate Level: 1-2 plus years of experience in a Technology, Telecom or Utility related role is required
Technician Level : 2-4 plus years of experience in the Associate Technician role or in a Technology, Telecom, or Utility related role is required
Senior Level: 2-4 plus years’ experience in a Utility Technician role or 4-6 plus years in a Technology, Telecom, or Utility related role is required

Responsibilities

Develop, implement, monitor, troubleshoot, and recommend changes to various field network solutions
Keep abreast of technology changes, evaluate and recommend network components, and develop documentation and installation standards for these components
Participate in both project and maintenance work related to the implementation of new and troubleshooting of existing telecommunication systems
Work with vendors and service providers in order to assist in the diagnosis and resolution of network problems
Develop, digitize, and update system and procedure documentation for all network systems and infrastructure
Work in partnership with engineering, project management, and other technician groups across Oncor to implement communications solutions
Plan and implement changes to the transport network while ensuring adherence to all change management policies and procedures
Strive to resolve all problems efficiently and to identify the root cause of every problem
Coordinate all planned outages
Communicate with verbal and written status reports as required
Perform end-to-end analysis on the transport network using various monitoring and management tools
With or without supervision depending on level, provide support for at least one major system (fiber optics, circuits, advanced metering system (AMS), microwave, two-way radio, field area network (FAN), distribution automation (DA), multiprotocol label switching (MPLS) network, etc.) and secondary support on multiple minor systems; mentors junior technicians on these systems and tools as appropriate
Adhere to safe work practices to support the goal of no reportable accidents within the Technology department
Be on call – the transport network is a 24x7 operation and all personnel will be on call in the event of a problem (required to report within 60 minutes to the assigned service center with 30 minutes or less being an ideal report time)
Perform other duties as required

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce.
Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference.
We invest in our employee’s success and well-being by offering such things as:
Annual incentive program
Competitive health and welfare benefits (medical, dental, vision, life insurance)
Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
401k with dollar-for-dollar company match up to 6%
401k match with student debt program
Cash balance pension plan
Adoption Assistance
Mental health resources
Employee resource groups
Tuition reimbursement
Competitive vacation, 10 company holidays and 2 personal holidays
Paid parental leave
Salary continuation for up to 6 months for approved employee illness or injury
Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan
Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.