Network Support Technician (onsite)

Vitaver & Associates • Bartow, FL

2d • Onsite

About The Position

14351 - Network Support Technician (onsite) – Bartow, FL Start Date: ASAP Type: Temporary Project Estimated Duration: 6+ months with possible extensions Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client. Availability to work 100% of the time at the Client’s site in Bartow, FL (required); Experience as a Technician, Analyst, or Support Engineer (2 years); Experience with virtualization technologies (Hyper-V, HCI), including provisioning, maintenance, performance monitoring, and high-availability configurations; Experience with Aruba networking solutions, including switches and wireless infrastructure; Experience monitoring, troubleshooting, and resolving escalated network incidents as a Tier 3 escalation resource within defined response time expectations; Experience installing, configuring, and supporting network infrastructure devices (switches, firewalls, wireless access points), including VLANs and wireless connectivity; Experience designing, implementing, and validating secure access controls, file server permissions, DFS configurations, and group-based ACLs per least-privilege and security standards; Experience supporting network-dependent enterprise systems and participating in infrastructure projects (e.g., upgrades, refreshes); Experience documenting network configurations, resolutions, and maintaining records of incidents, repairs, and vendor interactions.

Requirements

• Availability to work 100% of the time at the Client’s site in Bartow, FL (required)
• Experience as a Technician, Analyst, or Support Engineer (2 years)
• Experience with virtualization technologies (Hyper-V, HCI), including provisioning, maintenance, performance monitoring, and high-availability configurations
• Experience with Aruba networking solutions, including switches and wireless infrastructure
• Experience monitoring, troubleshooting, and resolving escalated network incidents as a Tier 3 escalation resource within defined response time expectations
• Experience installing, configuring, and supporting network infrastructure devices (switches, firewalls, wireless access points), including VLANs and wireless connectivity
• Experience designing, implementing, and validating secure access controls, file server permissions, DFS configurations, and group-based ACLs per least-privilege and security standards
• Experience supporting network-dependent enterprise systems and participating in infrastructure projects (e.g., upgrades, refreshes)
• Experience documenting network configurations, resolutions, and maintaining records of incidents, repairs, and vendor interactions
• Lift 50 lbs and performing physical on-site tasks in all weather conditions

Responsibilities

• Monitor, configure, maintain, and optimize enterprise network infrastructure including switches, wireless access points, cabling, and supporting systems to ensure availability and performance
• Administer and support physical and virtual server environments, including provisioning, maintenance, performance monitoring, and high-availability configurations
• Monitor and resolve network-related incidents and requests escalated from the Service Desk, documenting troubleshooting activities, configurations, and resolutions per standards
• Perform advanced network troubleshooting to identify, analyze, and resolve outages, performance degradation, and configuration issues, providing professional customer communication on status and impacts
• Install, configure, and support network infrastructure devices and network-connected services, collaborating with other IT teams as needed
• Develop and maintain detailed network documentation and coordinate vendor support and service calls for network hardware and infrastructure components

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed