Network Support Technician - Intermediate

Black Bear Technology Solutions • Aberdeen proving Grounds (Onsite), MD

4d

About The Position

Network Support Technician - Intermediate installs, maintains, and troubleshoots network and audiovisual cabling systems. They ensure optimal performance of cabling infrastructure, support network connectivity, and handle AV setups. This role requires a strong knowledge of PC/Network communications hardware/software in a multi-protocol environment, and the use of network management software. Responsibilities include cable management, performance monitoring, hardware/software troubleshooting, and collaboration with IT teams to support connectivity needs. MUST HAVE A SECRET CLEARANCE

Requirements

• Minimum of 5 years in network or cabling support roles
• Bachelor’s degree OR Technical School/associate's degree with an additional 2 years of experience
• IAT II certification (Must meet DoD 8750 and 8140 compliance requirements)
• CompTIA Network+ CE
• BICSI or equivalent industry certifications
• Requires strong knowledge of PC/Network communications hardware/software, in a multi-protocol environment, and network management software.
• MUST HAVE A SECRET CLEARANCE

Responsibilities

• Monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques.
• Interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance.
• Assist with installation of terminals and associated hardware.
• Provide network server support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level