PROJ-2929 Network Support Engineer (L2, Site Lead)-TOL001

Service GlobalCleveland, OH
34dOnsite

About The Position

Job Responsibilities Include Break-fix: Visually inspecting devices to assess equipment status Rebooting routers, servers, storage devices or other equipment Providing loop-back cables in order to test circuits remotely Re-seating or replacing components or cables Removing Alternating Current (“AC”) or Direct Current (“DC”) power from the equipment Cleaning equipment or connectors Connecting a client-provided test set or test router to equipment Swapping removable storage media Installing or replace modular equipment components Dispatching equipment for repair Cleaning fibers Taking light levels Installing loop backs Providing planned maintenance or circuit migration support Installing Small Form Factor Pluggables (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”) Troubleshooting hardware problems on any device Racking and de-racking of any device installed Labeling/inventory equipment plus digital picture and serial number recording Tape backup: cassette exchange and storage in strongbox Power cycling a router, server, switch and soft-booting a server Follow Data Eradication process Provisioning: Install cables or optics for new circuits Re-connect / disconnect / replace existing circuits Testing of cables and optics Deployment: Physical Cabling Cable Management Northbound Cabling (Fiber/Copper/Power) Rack/Stack/Jack Installation Support (PDU, Network Switches, etc.) E-Waste and other clean-up activities

Requirements

  • Proven experience in a network administrator role
  • Hands-on experience in networking, routing, and switching
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure server hardware
  • Familiarity with backup and recovery software and methodologies
  • Great at organizing, prioritizing, and multitasking
  • CCNA, Network+, CCNP, CCDP, CCIE or equivalent
  • BSc degree in Computer Science or related field or equivalent
  • Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred

Responsibilities

  • Visually inspecting devices to assess equipment status
  • Rebooting routers, servers, storage devices or other equipment
  • Providing loop-back cables in order to test circuits remotely
  • Re-seating or replacing components or cables
  • Removing Alternating Current (“AC”) or Direct Current (“DC”) power from the equipment
  • Cleaning equipment or connectors
  • Connecting a client-provided test set or test router to equipment
  • Swapping removable storage media
  • Installing or replace modular equipment components
  • Dispatching equipment for repair
  • Cleaning fibers
  • Taking light levels
  • Installing loop backs
  • Providing planned maintenance or circuit migration support
  • Installing Small Form Factor Pluggables (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
  • Troubleshooting hardware problems on any device
  • Racking and de-racking of any device installed
  • Labeling/inventory equipment plus digital picture and serial number recording
  • Tape backup: cassette exchange and storage in strongbox
  • Power cycling a router, server, switch and soft-booting a server
  • Follow Data Eradication process
  • Install cables or optics for new circuits
  • Re-connect / disconnect / replace existing circuits
  • Testing of cables and optics
  • Physical Cabling
  • Cable Management
  • Northbound Cabling (Fiber/Copper/Power)
  • Rack/Stack/Jack
  • Installation Support (PDU, Network Switches, etc.)
  • E-Waste and other clean-up activities
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