Network Specialist- Provider Relations

ComPsych Corporation

1d

About The Position

ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.
Job Summary
The Network Specialist- Provider Relations builds and maintains our relationships with the ComPsych network of psychiatrists, psychologists, social workers, and counselors in order for us to assist our clients with their EAP and behavioral health needs.

Requirements

• Bachelor’s degree required
• 2+ years of professional business experience
• Excellent communication skills, both verbal and written
• Ability to work independently
• Ability to prioritize and problem solve
• Strong analytical skills
• Ability to work with a sense of urgency
• Superior customer service skills
• Excellent organizational skills, including follow-up

Nice To Haves

• Experience working in an Insurance, Benefits, and/or Human Resources related industry preferred

Responsibilities

• Respond to provider inquiries and to internal inquiries relating to the provider network and continue to follow through to completion and resolution
• Negotiate the Provider's rates while complying within ComPsych's established guidelines and procedures
• Resolve provider related complaints and issues in a timely manner
• Document all Provider discussions and ensure that the Provider data in the database is up to date and accurate
• Maintain positive working relationships with our network providers
• Other duties as assigned

Benefits

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level