Network Specialist III

Windham School District•Huntsville, TX

About The Position

Perform complex computer system support work which involves installing, configuring and supporting an organization's local area network (LAN) and network computer systems. Maintain network hardware and software.

Requirements

Associates degree from an accredited college or university in computer science, management information systems or related field.
Two years full-time wage-earning network support experience.
Each year of experience in excess of the required two years may be substituted for thirty semester hours from an accredited college or university on a year for year basis.
Technical or trade school courses in computer science or management information systems may be substituted for semester hours from an accredited college or university on a year for year basis.
This position requires personal technology that will enable the completion of job duties and responsibilities when working remotely.
Ability to work with computers, operating systems, networks and install application software.
Knowledge of network communication and protocols.
Skilled in the installation of network and computer (desktop/server) hardware.
Ability to distinguish between hardware and software problems in computer and network systems.
Skill in effective communication and the ability to assist employees in the use of computer equipment and software.
Ability to work under minimal supervision.
Ability to communicate (verbal and written)
Ability to instruct
Ability to speak
Ability to reason
Ability to compile data
Ability to interpret policy
Ability to interpret procedures and data
Ability to concentrate
Ability to memorize
Ability to alphabetize
Ability to understand verbal and written instructions
Ability to organize
Ability to analyze
Ability to maintain emotional control
Ability to maintain confidentiality
Ability to work with frequent interruptions
Ability to perform full duties of position
Lift and carry less than 31 pounds
Walking
Sitting
Standing
Climbing stairs and ramps
Kneeling
Stooping
Reaching
Hearing (with aid)
Visual acuity
Speaking
Travel by car, van, or airplane
Driving of car/van
Distinguishing colors
Occasional prolonged and irregular work hours
Work inside and outside
Noise
Radiant/electrical energy
Work alone
Work with others
Around machines with moving parts and objects
Possible exposure to microwaves in use
Exposure to hot and cold temperatures
Exposure to dust and cleaning chemicals

Nice To Haves

Knowledge of Windows, Linux/Unix, and Operating Systems is preferred.

Responsibilities

Travel to Windham campuses to perform computer system support and network management functions as needed and/or assigned.
Install, configure and troubleshoot computer hardware and software.
Monitor and solve information technology incidents.
Assist users in changing passwords, utilizing appropriate software and accessing network services and resources; and troubleshoot user account issues.
Assist with the installation, configuration and troubleshooting of LAN components such as routers, hubs, switches, and servers.
Provide assistance with computer operations and recovery from equipment failure and problems.
Ensure hardware setups, networks, and operating systems are maintained properly.
Assist in automation of routine system management functions such as backups, printer selections and server reboots.
Participate in the development of Help Desk "How To" and procedures manual.
Perform other duties as assigned.
Maintain confidentiality in handling sensitive information received in the performance of the job duties.
Perform duties in a professional manner through daily, punctual attendance at location of work assignment.
Follow Windham School District policies and procedures in completing assigned job duties.
Execute duties in a professional, ethical and responsible manner as defined in 19 TAC Chapter 247, Code of Ethics and Standard. Practices for Texas Educators.