Network Specialist II - Education Technology Services - CP26-014493

Grossmont Union High School District•El Cajon, CA

44d

About The Position

The job of Network Specialist II is done for the purpose/s of designing, installing, upgrading, and maintaining LAN and WAN networks, Internet access, Voice over IP Phones and legacy phone systems, voicemail, IP Intercom, COAX, and security camera network; troubleshooting network hardware and software issues; training staff on data, phone and voicemail systems; and providing network user support and assistance. This job reports to Director of Technical Services

Requirements

SKILLS are required to perform multiple, highly complex, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Specific skills required to satisfactorily perform the functions of the job include: operating equipment used in installation and maintenance of voice, video and data transmission; and adhering to safety practices.
KNOWLEDGE is required to perform algebra and/or geometry; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific knowledge required to satisfactorily perform the functions of the job includes: principles, theories and practices pertaining to voice, video and data networks; and current, legacy and emerging operating systems, network standards, routing and route protocols, VLAN, WLAN, LAN/WAN hardware design and VOIP concepts.
ABILITY is required to schedule activities and/or meetings; collate data; and consider a variety of factors when using equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing specific, defined processes; and operate equipment using a variety of processes. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize a variety of types of job-related equipment. In working with others, problem solving is required to identify issues and create action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is significant. Specific abilities required to satisfactorily perform the functions of the job include: being attentive to detail; working under time constraints; adapting to changing work priorities; displaying mechanical aptitude; communicating with persons of varied technical expertise; setting priorities; working under time constraints; and working nonstandard hours.
Job related experience within specialized field with increasing levels of responsibility is required.
Bachelor's Degree in job related area
Valid Driver's License & Evidence of Insurability
A+ Certification
Applicable Certificates
Criminal Justice Fingerprint/Background Clearance
TB clearance

Responsibilities

Assesses malfunctions of network hardware and/or software applications (e.g. operating systems, applications, protocols, routers, cable, etc.) for the purpose of determining appropriate actions to maintain operations.
Develops installation, configuration and maintenance plans (e.g. site location WAN/LAN; analog phones and VOIP; video security cameras, etc.) for the purpose of meeting district distributed processing requirements.
Installs computer, network equipment, and cabling (e.g. CATS, CAT6, fiber optics, etc.) for the purpose of providing voice, video and data transmission services.
Meets with site and district personnel and committees for the purpose of conferring, recommending and planning network installations and upgrades.
Monitors a variety of computer systems and functions (e.g. LAN/WAN connections, network traffic, performance, etc.) for the purpose of ensuring that District computer systems are secure and resources are utilized effectively.
Prepares written materials (e.g. reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
Repairs operating systems and network equipment (e.g. servers, data communications hardware, lines, modems, network devices, switches, routers, etc.) for the purpose of maintaining equipment in a safe and functional operating condition.
Responds to inquiries from internal and external sources (e.g. teachers, administrators, staff, vendors, etc.) for the purpose of providing information and/or direction.
Trains users and associates on data, phone and voicemail systems for the purpose of ensuring effective and efficient use of available resources.
Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair.
Assists other personnel as may be required for the purpose of contributing to the efficiency and effectiveness of the work unit.