Network Services Subject Matter Expert

General Dynamics Information Technology

10h•$153,000 - $207,000•Hybrid

About The Position

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. At GDIT, we ensure today is safe and tomorrow is smarter. Our work has meaning, making an impact on both the world around us and ourselves. This is your place to embrace autonomy, seize opportunity, and deliver your best every day. GDIT has an opening for a Network Services Subject Matter Expert in support of the Army National Guard (ARNG) located in Falls Church, VA. Join us on a pivotal IT Service Management (ITSM) contract that drives the modernization, expansion, and evolution of the ARNG’s global IT services. The program’s focus includes IT infrastructure, WAN, authentication, directory services, cybersecurity, application hosting, and more, leveraging the ITIL framework to deliver excellence in IT services to the ARNG. How a Senior Network Services Subject Matter Expert Will Make an Impact: As a Network Services SME, you will: Strategize and Innovate: Support the network services team in developing complex solutions to meet ARNG strategic projects and initiatives. Implement Advanced Network Solutions: Configure, manage, and maintain physical and virtual infrastructures, including: Cisco routers, Layer 3 switches, Firewalls, Palo Alto IDS/IPS. Ensure Operational Excellence: Perform required maintenance during off-hours. Provide support for 24x7 operations of a large enterprise infrastructure. Adhere to established schedules and best practices. Maintain Compliance: Implement and maintain DISA STIGs baselines in accordance with quarterly releases. Support CORA inspections required to maintain Authority to Operate (ATO). Develop and Document SOPs: Create and maintain standard operating procedures. Analyze customer requirements and provide technical solutions for complex problems. Conduct maintenance and upgrades for network devices, including servers, routers, switches, firewalls, and remote access systems. Create and defend system change requests. Develop, maintain, and implement a proactive capacity planning model to enhance business decision-making. Maintain network integrity and connectivity by ensuring compliance with organizational policies. Coordinate acquisition of hardware, software, and subcontractor services as needed. Plan and configure systems for data communication networks to meet ARNG needs. Design and build hardware and software components for complex computer or telecommunications networks. Evaluate emerging communications technologies to enhance network capabilities. Maintain current knowledge of relevant and emerging technologies to ensure consistent technical performance. Proactive, solution-oriented mindset, Familiarity with ITIL processes, Proven ability to communicate effectively with cross-functional teams, Strong problem-solving and analytical skills with attention to detail.

Requirements

10+ years of related experience
US Citizenship Required: Yes
Strong understanding of: Routing protocols: BGP, OSPF, MPLS (Multiprotocol Label Switching), Multi-VRF appliances, Firewall and IDS/IPS configurations and concepts.
Must meet DoD IAT Level II IA Computing Environment (CE) certification at state date: (i.e. Cisco, Palo Alto, etc.).
Require Cisco Certified Network Associate (CCNA) or higher.
Active SECRET security clearance required and must be maintained.

Nice To Haves

Proactive, solution-oriented mindset
Familiarity with ITIL processes
Proven ability to communicate effectively with cross-functional teams
Strong problem-solving and analytical skills with attention to detail.

Responsibilities

Strategize and Innovate: Support the network services team in developing complex solutions to meet ARNG strategic projects and initiatives.
Implement Advanced Network Solutions: Configure, manage, and maintain physical and virtual infrastructures, including: Cisco routers, Layer 3 switches, Firewalls, Palo Alto IDS/IPS.
Ensure Operational Excellence: Perform required maintenance during off-hours.
Provide support for 24x7 operations of a large enterprise infrastructure.
Adhere to established schedules and best practices.
Maintain Compliance: Implement and maintain DISA STIGs baselines in accordance with quarterly releases.
Support CORA inspections required to maintain Authority to Operate (ATO).
Develop and Document SOPs: Create and maintain standard operating procedures.
Analyze customer requirements and provide technical solutions for complex problems.
Conduct maintenance and upgrades for network devices, including servers, routers, switches, firewalls, and remote access systems.
Create and defend system change requests.
Develop, maintain, and implement a proactive capacity planning model to enhance business decision-making.
Maintain network integrity and connectivity by ensuring compliance with organizational policies.
Coordinate acquisition of hardware, software, and subcontractor services as needed.
Plan and configure systems for data communication networks to meet ARNG needs.
Design and build hardware and software components for complex computer or telecommunications networks.
Evaluate emerging communications technologies to enhance network capabilities.
Maintain current knowledge of relevant and emerging technologies to ensure consistent technical performance.

Benefits

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume