Network Relations Internship

Blue Cross and Blue Shield Association • Des Moines, IA

72d

About The Position

The Network Relations Internship will support our Provider Relations and Engagement team in our Health Care Innovation Division. This team drives strategic initiatives for Wellmark's relationships with network participating providers as well as provider communication and education efforts. This role will actively partner with multiple areas across the division including Network Economics, Provider Relations, Payment Integrity, Government Network teams and Network Performance teams.

Requirements

• Current junior or senior pursuing Healthcare Administration, Healthcare Management, Public Health, Communications, Marketing, MIS, Analytics or a related field.
• Excellent verbal and written communication skills to effectively work with the business areas.
• Experience developing and modifying communications for technical and non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Effective organizational skills with demonstrated ability to manage multiple projects that meet timelines and objectives.
• Demonstrated experience collaborating with others to create new ideas and improve current processes.
• Proficient with Microsoft Office Suites; Strong technical aptitude, with the ability to learn new systems quickly.

Nice To Haves

• Familiar with technical terminology and concepts and have handled technical communications such as product updates, software rollouts, etc.
• Prior Internship or office experience
• Knowledge of Microsoft Dynamics 365

Responsibilities

• Gain day to day experiences of collaborating various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization
• Support the team in evolving a provider dashboard that consolidates clinical and operational performance data.
• Collaboration with the IT and data analytics teams to provide input for design and implementation of user-friendly interfaces and data visualization tools.
• Conduct user testing and gather feedback to refine the dashboard.
• Assist the team in elevating the launch of the network CRM tool with provider-facing teams, a tool that's crucial for improving engagement and streamlining communication with providers.
• Load provider data into the CRM system, ensuring that all relevant information is up-to-date and accurate.
• Update the Network CRM user guide and instructions, providing clear and concise user-friendly documentation

What This Job Offers

• Career Level: Intern
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree