Network Program Manager

T-Rex Solutions • Ashburn, VA

107d • $120,000 - $185,000

About The Position

T-Rex Solutions is seeking a results-driven Network Program Manager to lead our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC) program. The program objective is to provide ongoing support for CBP’s NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP’s nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA.

Requirements

• Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
• A minimum of ten (10) years’ experience in organizing, directing, and managing contract operation support functions and multiple complex and inter-related projects for a large, complex Federal agency.
• Relevant certifications such as Project Management Professional (PMP), ITIL v3, CCNA, CCNP.
• Proficient in project management and have knowledge of security and compliance issues.
• US citizenship required.
• Ability to obtain and maintain a CBP public trust clearance.

Nice To Haves

• Experience directly supporting DHS, CBP or ICE Network operations.
• Active CBP clearance, or DOD Secret clearance or higher.

Responsibilities

• Oversee all aspects of the successful delivery of task order requirements throughout the period of performance, ensuring a high-quality customer experience for CBP.
• Serve as the Contractor’s Point of Contact for the Contracting Officer’s Representative (COR).
• Organize, direct, and manage contract operation support functions, involving multiple, and complex and inter-related project tasks.
• Manage teams of contract support personnel at multiple locations.
• Maintain and manage the client interface at the senior levels of the client organization.
• Meet with customer and Contractor personnel to formulate and review task plans and deliverable items. Responsible for Quality Management.
• Ensure conformance with program task schedules and costs.
• Establish and maintain technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks.

Benefits

• PTO available to use immediately upon joining (prorated based on start date).
• Paid parental leave.
• Individual and family health, vision, and dental benefits.
• Annual budget for training, professional development and tuition reimbursement.
• 401(k) plan with company match fully vested after 60 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees