Network Performance Engineer

Verizon•Wall Township, NJ

5d•$82,000 - $134,000•Onsite

About The Position

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... Customers expect our networks to perform at a high level all the time. That’s where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for our customers. The work you’ll be doing will directly impact customer satisfaction and help keep us ahead of the competition. Evaluating service performance trends and isolating root causes of impacted services. Performing testing and analyses of relevant key performance indicators. Optimizing networks using traditional and innovative means. Supporting stakeholder organizations to identify and solve complex problems. Identifying processes that can be improved, eliminated or automated. Managing repair and maintenance activities within our TAP/SAP's. Supporting migration and integration work in our EBH and RAN networks. What we’re looking for... You’re tech savvy and well-versed in all things telecommunications. Working independently is as comfortable for you as being part of a team. No stranger to a fast-paced environment, you manage multiple assignments, and competing priorities while staying focused on important deadlines. You can quickly build relationships with a diverse range of people and explain complex technical issues in a way that everyone can understand. This role will be on the night shift supporting the network.

Requirements

Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
A valid driver's license.
Willingness to travel up to approximately 25% of the time.
Willingness to work on-call, rotating schedule (shifts) including nights, weekends, and holidays based on the needs of the business.

Nice To Haves

A degree.
Experience in routing and subnetting.
Nokia SR OS knowledge.
Experience in working with high speed wireless technologies.
Experience in automation/programming and scripting.
Experience with hardware/cable installation and maintenance.
Strong communication skills.
Excellent follow-up skills and the ability to prioritize tasks effectively.

Responsibilities

Investigate, evaluate and resolve network and data performance issues
Evaluate service performance trends and isolate root causes of impacted services
Perform testing and analyses of relevant key performance indicators
Optimize networks using traditional and innovative means
Support stakeholder organizations to identify and solve complex problems
Identify processes that can be improved, eliminated or automated
Manage repair and maintenance activities within our TAP/SAP's
Support migration and integration work in our EBH and RAN networks