Network Operations Specialist

Tampa Bay Buccaneers•Tampa, FL

4d•Onsite

About The Position

The Network Operations Specialist is responsible for maintaining, and supporting the Tampa Bay Buccaneers network infrastructure. This position ensures the availability, performance, and security of the organization’s LAN, WAN, and wireless systems across all facilities — including Advent Health Training Facility and Raymond James Stadium. The Network Operations Specialist supports game day operations, broadcast connectivity, and the organization’s overall technology strategy.

Requirements

Strong written and verbal communication skills
Ability to collaborate effectively with cross-functional teams
Strong decision-making and problem-solving abilities
Effective time and resource management
Experience leading projects or initiatives
Ability to analyze data and make informed recommendations
Strong attention to detail and accuracy
Ability to prioritize tasks and meet deadlines
Flexibility in a fast-paced, changing environment
Willingness to learn new systems or technologies
Openness to feedback and continuous improvement
Critical thinking and sound judgment
Ability to manage multiple projects simultaneously
Ability to understand and meet customer needs
Ability to analyze logs, metrics, and alerts to troubleshoot issues efficiently.
Ability to remain calm and effective during high-pressure incidents.
Strong organizational and documentation abilities.
High level of discretion and professionalism, maintaining confidentiality in all matters.
Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent professional experience.
3–5 years of experience supporting enterprise or large-scale network environments.
Knowledge and experience in installing fiber and structured cabling,
Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) or comparable tools
Skilled in preparing reports, spreadsheets, and presentations
Comfortable learning and navigating new systems or applications
Experience using collaboration platforms such as Teams, Zoom, or similar
Able to input, track, and analyze data accurately
Understanding of document management and version control
Familiarity with web-based systems, portals, and online workflows
Knowledge of data security and confidentiality practices
Comfortable adapting to technology updates and new digital processes
Familiarity with web-based systems, portals, and online workflows

Nice To Haves

Network + Certification desired
Experience in high-availability or event-driven environments preferred (stadium, venue, broadcast, or hospitality).
Experience deploying and maintaining high-density Wi-Fi networks for public venues or stadiums.
Knowledge of RF site surveys, signal optimization, and wireless controller management.
Familiarity with SNMP, Syslog, and automated alerting systems for proactive issue detection.
Understanding of Azure and AWS networking (VNETs, routing tables, ExpressRoute, VPN Gateway).
Experience with virtual network appliances, firewalls, and load balancers.
Familiarity with virtualization platforms such as VMware, Nutanix and virtual switching technologies.
Knowledge of fiber, structured cabling, and network design for media transmission.

Responsibilities

Knowledge and experience installing fiber, and structured cabling.
Support and monitor High-Density AP wireless network.
Monitor network environments using network management and monitoring tools to ensure availability and performance.
Respond to alerts, outages, and performance degradation incidents in real time.
Perform initial triage, troubleshooting, and root-cause analysis for network-related issues.
Serve as a key technical responder during high-visibility events, including game days and events.
Execute approved network changes, including VLAN modifications, port configurations, routing updates, and wireless adjustments.
Support LAN/WAN, wireless, VPN, and VoIP network services.
Assist with firewall rule requests and basic security operations following established change and security policies.
Coordinate with vendors, ISPs, and internal teams during incidents and maintenance windows.
Provide operational network support for ticketing systems, POS systems, broadcast/AV connectivity, security systems, and Wi-Fi.
Participate in pre-event readiness checks and post-event reviews.
Document incidents, resolutions, and lessons learned to improve future response.
Assist in refining monitoring thresholds, alerting, and escalation procedures.
Support change management and compliance processes.
Identify opportunities to improve network stability, automation, and operational efficiency.