Network Operations Specialist
Viamedia•Lexington, KY
About The Position
Offer first line of defense troubleshooting practices to solve day-to-day issues for all Viamedia staff from a technical perspective. Help facilitate any work that needs to be completed, whether that work is in a Viamedia office or MSO partner’s headend. Monitor all systems both Headend and Network related; and provides advanced troubleshooting skills. Helps to maintain daily technical run rate reports, noting any problems to show potential issues or areas for improvement.
Requirements
- Understanding of networking and troubleshooting skills a must.
- Microsoft Windows and Office suite a must.
- Must be able to lift up to 50 lbs.
- Some late nights and weekends will be required.
- Some travel may be required.
Nice To Haves
- Some College Preferred
- UNIX experience a plus.
Responsibilities
- Process schedules and verifications on a daily basis
- Ability to work with minimal or no supervision
- Run rate integrity, maintaining highest possible success rate of spot playback
- Assign with project facilitation, oversight, and completion of assignments
- Create and maintain reports as needed or assigned
- Pursue higher level of understanding of partner/vender products
- Provide outstanding customer service to both internal and external customers
- Other duties as may be assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
