Network Operations Center Infrastructure Engineer Senior- Principal

American Electric Power • Salem, VA

3d • $87,633 - $128,688 • Onsite

About The Position

The position involves supporting enterprise network transport operations, focusing on the installation, configuration, and performance analysis of transport network technologies. The role includes maintaining various transport networks such as Fiber Optic Cable, DWDM, and microwave systems, while also participating in a rotating on-call schedule for 24x7 support.

Requirements

• Infrastructure Engineer Senior (SG7): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 5 years of relevant work experience is required An equivalent combination of education and related experience may be considered.
• Infrastructure Engineer (SG8): Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.
• Strong communication, analytical, and problem-solving abilities.
• Capable of working independently with minimal direct supervision.
• Possession of CCNA or equivalent certification from a transport network vendor.

Nice To Haves

• ITIL Experience: Familiarity with ServiceNow or similar ITIL platforms is advantageous.
• Transport Network Expertise: Experience with transport networks, including Fiber Optic (ADSS and OPGW), DWDM, Ciena, Nokia, Ribbon, ICON, and Microwave (Aviat), as well as network monitoring and management tools like MCP & Provision.

Responsibilities

• Installation and Configuration: Set up and configure transport network technologies, ensuring optimal performance and reliability.
• Network Operation and Maintenance: Manage and maintain various transport networks, including Fiber Optic Cable, DWDM, Ciena, Nokia, Ribbon, Icons, Microwave (Aviat), and P25 radio systems, ensuring they operate efficiently.
• Issue Resolution: Analyze and troubleshoot complex network issues and projects, implementing effective solutions to restore service and improve functionality.
• On-Call Support: Participate in a rotating on-call schedule to provide ongoing support and ensure continuous network operations.
• Cross-Functional Collaboration: Work closely with cross-functional teams to integrate transport network solutions seamlessly, enhancing overall system performance.
• Documentation Development: Create and maintain comprehensive documentation for network configurations and operational procedures, facilitating knowledge sharing and consistency.
• Performance Monitoring: Regularly monitor network performance metrics, identifying areas for improvement and implementing enhancements to optimize network efficiency.
• Network Upgrades and Expansions: Assist in planning and executing upgrades and expansions of the network infrastructure to accommodate growth and evolving technology needs.

Benefits

• In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees