Network Operations Center Engineer

Booz Allen Hamilton•Martinsburg, WV

About The Position

Network Operations Center Engineer Key Role: Monitor network administration and maintenance operations. Resolve network incidents to ensure the smooth running of the network operation center. Apply specific functional, working, and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance. Review or guide the activities of junior employees.

Requirements

Experience with Enterprise Network Monitoring tools, firewall configuration, and network troubleshooting
Experience with Remote Access Solutions, including Cisco AnyConnect, Palo Alto Prisma, or Citrix
Experience with DNS configuration and troubleshooting
Experience building an encryption tunnel, site-to-site
Experience with Packet Capture troubleshooting
Experience with Ingress or Egress Proxy and Load Balancing with F5 Networks
Ability to configure a Cisco router, switch, and firewall via command line interface
Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
HS diploma or GED

Nice To Haves

Experience with managing service requests using a ticketing system
Experience with routing and switching protocols
Knowledge of NAT vs PAT
Ability to obtain a Cisco Certified Entry Networking Technician (CCENT), Network+, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), or Cisco Certified Internetwork (CCIE) Certification within 6 months of start date

Responsibilities

Monitor network administration and maintenance operations.
Resolve network incidents to ensure the smooth running of the network operation center.
Develop or contribute to solutions to a variety of problems of moderate scope and complexity.
Review or guide the activities of junior employees.