Network Operations Center Associate
About The Position
Corpay is looking to hire a Network Operations Center Associate within our SVS division. This position falls under our Technology Operations line of business and is located in Louisville, KY. In this role, you will be responsible for monitoring and supporting the corporate production WAN/LAN infrastructure, ensuring seamless operations in a 24/7/365 Data Center environment. You will report directly to the IT Operations Manager and collaborate regularly with IT support, engineering, and external clients. As a Network Operations Center Associate, you will be expected to work on-site in a structured shift schedule: Day shift Rotating weekends Weekdays Weekend availability SVS will set you up for success by providing: Assigned workspace in our Louisville, KY office Company-issued equipment Formal, hands-on training
Requirements
- Associate’s Degree / Technical Certification in Computer Science or related field, or 1-2 years of network operations experience
- Strong troubleshooting and multitasking skills
- Security-minded approach to network management
- Proficiency in Microsoft Word, Excel, and PowerPoint
Nice To Haves
- Experience with Cisco equipment preferred
- CCENT Cisco Certification is a plus
Responsibilities
- Monitoring the general health of network infrastructure using SolarWinds
- Diagnosing and resolving network issues to maintain system uptime
- Escalating technical problems to engineering when necessary
- Interacting with internal and external clients professionally to identify and resolve incidents
- Documenting issues and resolutions in the ticketing system according to Incident Management Procedures
Benefits
- Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
- Optional company match RRSP program
- Virtual fitness classes offered company-wide
- Time-off including major holidays, vacation, sick, personal, & volunteer time
- Discounted gym membership rate
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
