Peraton is seeking a Network Monitoring Lead to join our dynamic team in Arlington, VA. Peraton has served as the prime contractor for this program since its inception in the 1980's. We provide high-level government leaders with reliable secure voice, video, and fax communications anytime, anywhere, in any environment in support of day-to-day operations. We support a secure, worldwide, high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions, and engineering support for the delivery of system, network, software, and security solutions. Day to Day Work Responsibilities: Provide services to establish enterprise event monitoring and management, performance monitoring, and analysis services. Provide centralized operations, monitoring, reporting, management, and analysis of enterprise applications, systems, and core services. Support operational management functions ensuring alignment with event, incident, problem, and change management frameworks. Oversee incident detection, escalation, and resolution processes, ensuring rapid response and minimal service disruption. Manage and optimize operational work-flows, including Event, Incident, Problem, and Change Management, aligned with ITIL best practices. Provide workforce education and mentoring to maintain the IT operations, IT System Administration, and Network Engineering culture across programs. Develop and maintain network and system dashboards for real-time operational metrics to support enterprise decision-making.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees