Network Infrastructure Technician

Pratt Industries • Conyers, GA

4d • Onsite

About The Position

The Network Infrastructure Technician is responsible for the physical health and connectivity of our manufacturing network across all locations. This role combines high-level hardware installation with active troubleshooting of site outages and circuit-related issues. You will take ownership of network infrastructure projects, including bandwidth upgrades, hardware refreshes, and site-to-site connectivity audits.

Requirements

• Education: High School Diploma or equivalent; CCNA or Network+ certification is a plus but not required if equivalent experience is demonstrated.
• Experience: 3–5 years of experience in hardware installation, field-based technical support, or telecommunications.
• Technical Skills:
• Proven ability to troubleshoot data circuits and physical layer connectivity issues.
• Proficiency with hand tools, cable testers, and rack-mounting hardware.
• Experience in vendor management (Connectivity partners, cabling contractors).
• Basic understanding of network devices (CLI basics for status checks is a plus).
• Physical Requirements:
• Ability to climb ladders and lift up to 50 lbs of equipment.

Responsibilities

• Troubleshooting & Outage Response: Act as the primary responder for site-wide network or connectivity outages. Diagnose physical connectivity issues and coordinate with external service providers to restore operations.
• Project Ownership: Lead network infrastructure projects from start to finish, including bandwidth upgrades, hardware lifecycle refreshes, and new site build-outs.
• Equipment Installation: Physically install, rack, and cable Cisco switches, routers, and Meraki Access Points according to engineering schematics.
• Connectivity Partner Coordination: Manage professional relationships with telecommunications providers at all sites; monitor circuit performance and lead the implementation of bandwidth expansions.
• Cable Plant Management: Oversee the installation and testing of Cat6 and fiber optic cabling; ensure data closets at all sites meet professional organization standards.
• Asset & Documentation: Maintain a comprehensive inventory of site hardware and update physical network blueprints/cable run diagrams after every project or refresh.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees