Network Infrastructure Design Quality Engineer , Global Cabling Quality

Amazon • Herndon, VA

2d

About The Position

AWS Infrastructure Services (AIS) designs, plans, delivers, and operates all AWS
global infrastructure. We keep the cloud running by supporting AWS data centers
and the servers, storage, networking, power, and cooling equipment that give
customers continual access to innovation. We solve complex problems with
thousands of variables impacting the supply chain.

You'll join software, hardware, and network engineers, supply chain specialists,
security experts, operations managers, and other essential roles. You'll
collaborate across AWS to deliver the highest standards for safety and security
while providing capacity at the lowest cost for customers.

In this role, you will:

Work with our data center design engineering teams, network new product team,
and construction teams to integrate quality assurance throughout the project
lifecycle. You'll participate in design reviews, page turns, and Building
Information Modeling reviews for Basis of Design documents and construction
drawing sets, providing Quality Assurance representation to ensure standards are
met from concept through construction. You'll influence design teams,
construction partners, and other stakeholders to adopt quality assurance
checklists that validate conformance to Amazon, Industry, and jurisdictional
standards during critical milestone checks for design, construction, and cabling
activities.

You'll bring the voice of the customer forward by gathering feedback from
internal stakeholders and refining quality processes based on their needs.
You'll verify that designs and construction meet standards by reviewing
documentation and data from milestone inspections. You'll document and align
design standards and standard operating procedures as new technology integrates
into our infrastructure. You’ll also conduct training with partner teams to
ensure consistent execution across all projects.

This role matters because design and construction quality directly impacts data
center reliability and customer experience. You'll own the quality process from
participating in early design reviews through training delivery, ensuring our
infrastructure meets the standards our customers depend on.

Amazon Web Services (AWS) is a highly innovative company that collaborates
across disciplines to produce new technology that changes our world. The AWS
Quality Team is a fast-growing global team that is rethinking the implementation
and design for the critical arteries that connect the various pieces of hardware
inside AWS’ data centers and edge sites.

As a member of this team, you will be charged with visiting our data centers and
ensuring that we are following AWS and Industry standards while also collecting
lessons learned so we are continually improving. You will work directly with
engineers, managers, and operations teams across the company to develop and
improve network pathway and installation standards based on these observations
and lessons learned.

Requirements

• Experience presenting root cause analysis and error correction from operational events to senior management
• Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)
• Bachelor's degree in Telecommunications, Mechanical, or Structural Engineering, or related discipline, or equivalent work experience
• 4+ years of experience in network pathway infrastructure design or installation in data center environments
• Proficiency of NEMA VE1/VE2 or IEC 61537 for cable tray construction and installation.

Nice To Haves

• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Knowledge of critical data center equipment
• Experience conducting quality inspections in live data center environments with engagement of contractors, engineers, and stakeholders
• Experience managing quality across the full project lifecycle, from design review through installation validation and defect remediation
• Knowledge of end to end moderate to complex scale program management methodologies and tooling
• BICSI RCDD Certification or internationally recognized equivalent (e.g. CDCDP, DCDC, etc.)
• Proven track record on ability to identify creative and innovative solutions to improve quality, reliability, or maintainability

Responsibilities

• Own Quality Assurance related programs to drive world-class quality in network infrastructure design of new Data Centers to achieve the best operating, lowest cost infrastructure in the world. The Network Infra Quality Engineer - Design will be obsessed with quality, engineering, and design continuous improvements
• Partner with the Information Communication Technology Design team to ensure network pathway infrastructure designs align with Data Center Construction build plans
• Define and maintain updates of Quality Assurance documents including inspection checklists and installation requirements from design specifications, Global Design Standards documents, Global Installation Best Practice Guidelines, Product Specifications for Inside Plant Cabling, Basis of Design and Quality Issue trackers.
• Partner with the Information Communication Technology Design team and New Product Development team to implement review mechanisms for new designs and design updates to identify installation gaps and create standard operating procedures to manage remediation plans
• Monitor deployments and collect lessons learned on network pathway quality
• Define Network Pathway Infrastructure Quality Training Programs, and the creation of training materials, to support stakeholders and as reference guidelines for vendors.
• Define quality and operational metrics to effectively measure performance and success
• Regional and Local Travel up to 25% to perform site visits and meetings for onsite quality standards review and collect feedback from onsite personnel

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level