As a pivotal technical contributor within the Network Hardware Engineering (NetHW) team, you will drive the selection and qualification process for network devices used in Cloudflare's Global Network. The NetHW team manages the New Product Introduction (NPI) process for all network devices. Our responsibilities also include the evaluation and qualification of new production network operating system images and versions. Furthermore, we provide essential support by reproducing bugs to assist Operations with TAC cases and testing new features and major configuration updates. You will be involved in every stage of the New Product Introduction (NPI) process, including requirements gathering, device selection, Device Validation Testing (DVT), Production Validation Testing (PVT), and Operational Acceptance. Furthermore, you will be responsible for creating test plans that align with both operational needs and hardware limitations, as well as driving efforts to improve testing efficiency. Network Hardware Systems Engineering Responsibilities: Product Lifecycle Management: Lead the introduction of new network hardware systems, including detailed engineering validation in lab environments Qualification & Validation: Gather requirements, contribute to network architecture, and execute hardware design and product validation Cross-Functional Collaboration: Partner with Network Engineering & Operations, Datacenter Engineering & Operations, and other operational teams to make network hardware decisions Operational Support: Assist operational engineers by troubleshooting, reproducing, and resolving network hardware issues Automation & Performance Testing: Develop tools and automation to effectively evaluate network hardware performance Communication: Document and share results and updates via blog/wiki posts, ticketing systems, and internal presentations
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Job Type
Full-time
Career Level
Mid Level