Network Field Technician - Tier 2

EOS•Miami, FL

10d

About The Position

As a Network Field Technician - Tier 2, you will support global deployment projects by installing, testing, and troubleshooting enterprise-grade network hardware and infrastructure. You’ll work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites around the world. This role involves frequent international travel and hands-on technical execution in fast-paced environments.

Requirements

4+ years of hands-on experience in network deployments or field installations.
Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.).
Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management).
Ability to interpret technical diagrams and Bills of Materials (BOMs).
Strong troubleshooting skills for network connectivity and cabling issues.
Excellent communication, organizational, and customer-facing skills.
Comfortable lifting equipment up to 50 lbs and working in physically demanding environments.
Must be available to work flexible hours, including evenings and weekends when needed.
Must be willing and able to travel internationally on short notice.

Nice To Haves

Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent.
Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.).
Familiarity with structured cabling best practices, grounding, and labeling standards.
Prior experience in enterprise, data center, or multi-site corporate environments.

Responsibilities

Deploy and support network hardware including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
Rack, stack, and cable equipment in compliance with data center and networking standards.
Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately.
Assist in site readiness surveys including assessment of MDF/IDF power, cooling, and rack infrastructure.
Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools.
Collaborate with Network Engineers to support network implementation, issue resolution, and change requests.
Document work completed, inventory used, and site conditions through comprehensive reporting.
Maintain high quality and productivity standards while meeting strict project timelines.
Uphold safety and operational protocols across various environments, including live data centers and construction sites.