Network Field Technician - Tier 1

EOS • Chicago, IL

12h

About The Position

As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting.
This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments.

Requirements

• 1–2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).
• Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
• Ability to follow instructions and work well in a team setting.
• Strong attention to detail, time management, and willingness to learn.
• Comfortable using hand tools and working with hardware in various environments.
• Ability to lift up to 50 lbs and work in physically active roles.
• Willingness and ability to travel both domestically and internationally.
• Flexible with working hours including evenings and weekends when required.

Nice To Haves

• Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.
• Familiarity with networking concepts (IP addressing, ports, patching).
• Experience working in structured cabling, telecom, or data center environments.
• Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).

Responsibilities

• Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
• Run and terminate copper and fiber optic cabling under supervision.
• Conduct basic troubleshooting of physical connectivity issues.
• Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
• Support Wi-Fi survey teams with setup and equipment handling.
• Perform equipment labeling, documentation, and site clean-up post-deployment.
• Collaborate with project teams and escalate issues as needed.
• Assist with site readiness surveys (e.g., rack space, power, cabling paths).
• Adhere to quality standards, safety protocols, and project deadlines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed