Network Field Service Engineer II

Scientific Research Corporation•North Charleston, SC

62d

About The Position

Standing watch in the SURTASS Operations Center (SOC) onboard SURTASS vessels to operate, maintain, troubleshoot, and repair SURTASS mission equipment, supporting Fleet requirements, including maintaining all required records and logs and monitoring and sending record Naval Message Traffic Performing preventative and corrective maintenance on all SURTASS mission equipment in accordance with the PMS and other reference documents, as required Utilizing the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log, which shall include all applicable labor, external technical assistance, parts, and time expended Maintaining an accurate logistics inventory as provided by the Government, and provide periodic updates to the Product Support Facility (PSF) Operating the shipboard test equipment pool used with SURTASS mission equipment, including ensuring it is in calibration through early and frequent coordination with the PSF Maintaining a technical library on each ship to support all SURTASS mission equipment FILLING THIS POSITION IS CONTINGENT UPON FUNDING

Requirements

Requires an associate's degree in computer science, or be a graduate of US Navy Information Systems Technicians "A" school or equivalent civilian information technology school
Three (3) years of practical hands-on experience in the maintenance, troubleshooting, and repair of data networks, digital computers, microprocessors, cloud computing environments, and distributed data systems
Demonstrated experience in Radio Frequency (RF) solutions, network security, Quality of Service (QOS), and Voice over Internet Protocol (VOIP) for current and future shipboard networking systems required
Must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating/resolving trouble tickets
Demonstrated experience with updating systems, including operating systems, networking and storage templates, server design, storage allocation, and virtualization
Must be able to stage, image, and deploy laptop and desktop machines, as well as, migrating data
Demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies
DoD 8570 IAT Level II certification
Security+ certificate or Cisco Security
Cisco Certified Network Associate (CCNA) certification or equivalent
Operating System certifications for Configuring Windows 10 (70-697) and Configuring Windows Server 2012 (70-410)

Nice To Haves

Two years of combined experience in the management, administration, maintenance, and repair of UNIX/LINUX and Windows based computer networks, including:
ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network)
Windows based network management and administration
Cisco routing and switching, and server and router configuration and management
UNIX/LINUX based processing systems management
Other networking tools, software, and appliances

Responsibilities

Operate, maintain, troubleshoot, and repair SURTASS mission equipment.
Maintain records and logs and monitor and send record Naval Message Traffic
Perform preventative and corrective maintenance on all SURTASS mission equipment
Log all maintenance trouble tickets for action in the JSN/WKRQ log
Maintain an accurate logistics inventory
Operate the shipboard test equipment pool
Maintain a technical library on each ship to support all SURTASS mission equipment

Benefits

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.
For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

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