Network Engineering Technician

TAP Engineering • Ft. Meade, MD

16h

About The Position

TAP is seeking to hire an Engineering Technician to join our team! If you are a highly motivated individual who enjoys a challenging and dynamic environment where your contributions are both critical and valued, this company will provide you the tools and opportunity to thrive. The Engineering Technician provides tier 2 and 3 system support. They assist the Government by providing large scale computer systems for hardware failures and applicable optimizations. Additionally, they provide management of board processes which include on-site and off-site depot coordination, troubleshooting and fault isolation.

Requirements

• Active TS/SCI w/ full scope polygraph
• Ability to support large scale computer system assembly, maintenance, troubleshooting, upgrades, and shipping
• Ability to monitor, track, and provide status/alerts to support teams when issues arise
• Experience providing Tier 2 and Tier 3 system support.
• Experience with system and component assembly, disassembly, maintenance, troubleshooting, and shipping.
• Experience performing unit testing, life-cycle support, and transition to operations.
• Ability to monitor the health and operational capability of large-scale computer systems using Government-provided tools, including power, cooling, and applications.
• Ability to detect hardware or application failures via system monitoring tools and status screens.
• Experience troubleshooting and isolating hardware and system faults.
• Ability to assist with software upgrades and support maintenance teams with software defect troubleshooting as directed by the Government.
• Ability to provide daily pass-down reports, track daily metrics, and submit monthly status reports.
• Ability to interface with Government and contractor facilities personnel to ensure continuous system operations.
• Strong documentation, communication, and reporting skills.
• Willingness to participate in required familiarization training and team integration meetings.

Responsibilities

• Provide tier 2 and 3 system support
• Assist the Government by providing large scale computer systems for hardware failures and applicable optimizations
• Provide management of board processes which include on-site and off-site depot coordination, troubleshooting and fault isolation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed