Network Engineer

Effortless Office•Las Vegas, NV

32d•$60,000 - $80,000•Remote

About The Position

Effortless is looking for a skilled and client-focused Network Engineer to join our team. The ideal candidate will be responsible for designing, implementing, maintaining, and supporting our clients' network infrastructure. You will work closely with clients, vendors, and internal teams to deliver high-quality managed services that meet or exceed SLA standards. The ideal candidate not only has the technical and troubleshooting skills to perform the role, but they should also be comfortable serving as a leader in our company, pride themselves on providing excellent customer service, and have a high level of critical thinking skills.

Requirements

Bachelor’s degree in information systems, computer science or related technical field
3+ of experience with Service Provider networking or general telecommunications experience
CCNA or equivalent is required for this role.
Advanced skills in root-cause analysis, outage remediation, and preventative maintenance.
Effective oral and written communication; analytical and problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently.

Nice To Haves

Experience with cloud networking.
Familiarity with scripting/automation (PowerShell preferred).
Experience supporting VoIP systems and SD-WAN.
Knowledge of compliance frameworks.
Understanding of ITIL principles and incident management workflows.
Cisco Routers (ISR/ASR), Catalyst/Nexus Switches, Firepower and ASA Firewalls
Meraki Firewalls, Switches and Wireless
Fortinet Firewalls, FortiCloud, FortiClient
Sophos Firewalls and Wireless
SonicWALL Firewalls
Unifi LAN Devices
Ability to learn additional network platforms as needed
VMWare Virtualization Platforms
Windows Servers and Services (Active Directory, DNS, DHCP)
Auvik Monitoring
PCs MS Office, Visio and Collaboration Tools

Responsibilities

Design, install, configure, and support network infrastructure for company and clients (LAN, WAN, WLAN, VPN, firewalls, switches, and routers).
Monitor network performance and proactively identify issues using RMM and NMS tools.
Respond to and resolve client network-related tickets within defined SLAs.
Implement network security measures, including firewalls, IPS/IDS, and endpoint protections.
Perform network upgrades, patches, and scheduled maintenance with minimal client disruption.
Assist with onboarding new clients and deploying network infrastructure.
Maintain accurate documentation for all client environments.
Provide technical support for escalated network incidents.
Collaborate with vendors and other teams to resolve issues and plan network projects.
Provide after-hours support as needed.