Network Engineer

Boldyn Networks•Grand Forks, ND

1d•$90,000 - $100,000•Onsite

About The Position

Passionate about network infrastructure ? Your next role will ensure the networks we m anage exceed the expectation s of our clients . We’re on the lookout for a knowledgeable and customer-orientated Network Engineer . We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation. W e are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today. You’ll be a full-time worker on the campus of The University of North Dakota in Grand Forks, ND.

Requirements

Excellent written and verbal communication skills
Strong Organizational Skills
Exceptional Customer Service
Experience with network monitoring tools (e.g., Wireshark, SolarWinds).
Familiarity with Cisco networking technologies (routers, switches, firewalls).
Experience in effectively diagnosing and resolving network outages (layers 1-3)
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Certifications such as CCNA, CCNP, PCNSE, CWT, CWNA
1-3 years of experience designing, implementing, and maintaining network infrastructure

Responsibilities

Providing exceptional customer service.
Proficient in utilizing a PC and familiar with the Microsoft Office Suite.
Responding to emergency outages promptly.
Administration: Configure, administer, and document custom policies for Network Access Controls.
Security guidelines: Adhere to strict Information Systems security guidelines in all incidents.
Design: Analyze, design, and implement network access control solutions based on industry best practices.
Support: Provide support for Cisco ISE, Firepower, ASA, Fortinet, and Palo Alto firewall engineering, installation, configuration, operation, maintenance, and management.
Collaborating within Operations to resolve end-user and network escalations
Provide technical support and troubleshooting for network-related issues.
Monitoring, investigating, and actioning equipment alarms.
Collaborating with Boldyn Networks on customer installation activities as required and contributing to project-related tasks as assigned.
Tracking and updating escalation tickets.
Ensuring that Boldyn Networks policies and end-user agreement are upheld.
Assisting in your region as assigned.
Attending training events.
Obtaining required certifications.
Completing additional reporting, documentation, and administrative tasks as required.