Network Engineer

Boldyn NetworksGrand Forks, ND
1d$90,000 - $100,000Onsite

About The Position

Passionate about network infrastructure ? Your next role will ensure the networks we m anage exceed the expectation s of our clients . We’re on the lookout for a knowledgeable and customer-orientated Network Engineer . We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation. W e are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today. You’ll be a full-time worker on the campus of The University of North Dakota in Grand Forks, ND.

Requirements

  • Excellent written and verbal communication skills
  • Strong Organizational Skills
  • Exceptional Customer Service
  • Experience with network monitoring tools (e.g., Wireshark, SolarWinds).
  • Familiarity with Cisco networking technologies (routers, switches, firewalls).
  • Experience in effectively diagnosing and resolving network outages (layers 1-3)
  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Certifications such as CCNA, CCNP, PCNSE, CWT, CWNA
  • 1-3 years of experience designing, implementing, and maintaining network infrastructure

Responsibilities

  • Providing exceptional customer service.
  • Proficient in utilizing a PC and familiar with the Microsoft Office Suite.
  • Responding to emergency outages promptly.
  • Administration: Configure, administer, and document custom policies for Network Access Controls.
  • Security guidelines: Adhere to strict Information Systems security guidelines in all incidents.
  • Design: Analyze, design, and implement network access control solutions based on industry best practices.
  • Support: Provide support for Cisco ISE, Firepower, ASA, Fortinet, and Palo Alto firewall engineering, installation, configuration, operation, maintenance, and management.
  • Collaborating within Operations to resolve end-user and network escalations
  • Provide technical support and troubleshooting for network-related issues.
  • Monitoring, investigating, and actioning equipment alarms.
  • Collaborating with Boldyn Networks on customer installation activities as required and contributing to project-related tasks as assigned.
  • Tracking and updating escalation tickets.
  • Ensuring that Boldyn Networks policies and end-user agreement are upheld.
  • Assisting in your region as assigned.
  • Attending training events.
  • Obtaining required certifications.
  • Completing additional reporting, documentation, and administrative tasks as required.

Benefits

  • Competitive benefit packages
  • Thousands of LinkedIn Learning courses
  • Flexible working opportunities
  • Maternity and Paternity leave
  • Peer recognition program
  • Career development programs
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