Network Engineer

Spelman College PortalAtlanta, GA
1d

About The Position

This position facilitates the day-to-day operations and long-term viability of Spelman College’s networks, telecommunications solutions, and services. Ensures accurate monitoring and reporting of system performance related to network operations equipment (Servers, Switches, Routers, UPSs, Generators, and other Management/Administration Systems). This position will coordinate with third-party solutions/service providers to deliver reliable, available, and secure enterprise services. As a member of the STS division, this position strives to ensure consistency in its communication, actions, strategic focus, digitalization, and innovation. This position is also responsible for supporting the mission of Spelman College by delivering technology, services, solutions, and guidance to Spelman faculty, staff, students, and the community in a professional, exemplary, service-oriented collaborative manner.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems/Technology related field, and a minimum of 2-4 years of related work experience or an equivalent combination of education and/or work experience in network engineering.

Nice To Haves

  • Proven experience and success with LAN , WAN , WLAN , and WWAN design and implementation.
  • Proven experience with network capacity planning, network security principles, and general network management best practices.
  • Strong analytical, organizational, and problem-solving skills.
  • Desire and ability to work in a highly collaborative work environment with faculty, staff, and students to achieve a common goal.
  • Strong, hands-on technical knowledge of network and PC operating systems, including Windows and Linux.
  • Knowledge of telephony systems, including Cisco Call Manager, Unity and UCCX .
  • Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP /IP networking (IPv4/IPv6), DNS , and DHCP .
  • Excellent hardware troubleshooting skills, including Cisco networking equipment
  • Extensive application support experience with Cisco ISE , Cisco Meraki and CheckPoint Firewall software.
  • Competence with testing tools and procedures for voice and data circuits.
  • Must possess excellent written and oral communication skills and demonstrate a high degree of professionalism and diplomacy.
  • Ability to balance competing short- and long-term goals in alignment with the larger area’s direction and objectives.
  • Must possess excellent written and oral communication skills and demonstrate a high degree of professionalism and diplomacy.

Responsibilities

  • Works with other Infrastructure Services personnel to administer and manage Spelman College’s infrastructure and operations.
  • Configures, installs, monitors, and maintains the College LANs, WANs, and wireless networks, including routers, firewalls, switches, UPSs, and other hardware.
  • Collaborates with executive management and department leaders to assess near- and long-term network capacity needs.
  • Creates and maintains network configuration, mapping, processes, and service records documentation.
  • Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
  • Maintains awareness and knowledge of industry/vendor technology and trends to ensure optimal use and value of the LAN / WAN resources.
  • Monitors network performance and troubleshoots problem areas as needed.
  • Monitors and tests network performance and provides network performance statistics and reports.
  • Available for on-call and/or emergency response and support as needed.
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