Network Engineer

Alliance for Cooperativ•Carmel, IN

38d

About The Position

This position is responsible for the design, support, configuration, and maintenance of the ACES Data Network. Typical network hardware includes Arista and Cisco infrastructure, Palo Alto Firewalls, Palo Alto CloudGenix / Prisma SD-WAN, and Arista and Meraki Access Points. This position is responsible for both the Corporate and Generation Operations (air-gapped) Networks. Typical network services and duties include LAN-to-LAN VPN tunnels, Dynamic User VPN connections via GlobalProtect, Clientless VPN, Security and URL policy management, Arista CloudVision Zero-Touch Provisioning, SD-WAN configuration, deployment, and troubleshooting, Multi-homed ARIN Autonomous System management for IPv4 space, BGP, OSPF, and EIGRP routing on various platforms, and Wireless AP and Security Camera configuration and troubleshooting.

Requirements

Bachelor of Science in Computer Science, Technology or related degree desired, but not required
Four or more years of data network experience
In-depth experience with analysis, troubleshooting and resolution of hardware and software problems
Experience with Cisco or Arista network routing and switching administration
Experience with Palo Alto Firewalls
In-depth with planning network related projects
Experience with Linux or other GNU operating systems
Customer service orientation
Ability to work on multiple priorities effectively
Ability to develop and execute short term plans
Ability to prioritize conflicting demands
Strong written and verbal communications skills
Strong interpersonal and organizational skills
Ability to physically move electronic equipment up to 40lbs
Ability to maintain confidentiality
Minimum of 10% travel required
Ability to hold travel expenses until reimbursement
Works independently with minimal supervision

Responsibilities

Provide excellent customer service
Provide investigation, root cause analysis, and problem resolution
Ensure rapid response and resolution to business support issues
Ability to effectively interact with users, technical staff, vendors, and management
Provide 24 hours a day / 7 days a week on-call support on a rotating basis
Install and configure new network hardware and related peripheral devices and services
Support some server applications related to various 3rd party monitoring software
Apply and maintain system security, patches, and configuration to meet corporate security goals
Make recommendations for new hardware, software, and services to meet corporate and departmental goals
Maintain a high level of system availability, stability, and performance
Create and maintain diagrams and documentation of network systems and policies
Monitor, fine-tune, and troubleshoot system and hardware performance and issues
Research, evaluate, plan, and implement network hardware, software and related projects
Evaluate, plan, and implement business continuity and related projects
Participates in business continuity exercises as requested and maintains system readiness for business continuity
Works with ISP support staff to mitigate issues with Internet and other WAN circuits
Adhere to and support all ACES corporate policies and comply with all regulatory requirements including but not limited to NERC, FERC and relevant state regulations as applicable to the position
Any additional responsibilities assigned by management