Network Engineer

EDGEWORTH SECURITY•Pittsburgh, PA

33d•Onsite

About The Position

As a Network Engineer, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem.

Requirements

7+ years of experience in a customer facing technical support, or network support position
2+ years of experience in designing complex and large-scale network environments
Strong technical background in enterprise networking architecture and security
Strong analytical skills, initiative, and the ability to work under pressure
Detail oriented and organized approach while working in a ticketing system
Due to contractual obligations, we must hire only US Citizens or Permanent Residents of the United States; please do not apply if you do not meet this criteria
All candidates must currently reside within a commutable distance to Robinson, PA.
All employees traveling for Edgeworth must have TSA-approved identification.

Nice To Haves

Preferred certifications include CCNA, CMNA, CCNP, UFSP, and/or URSCA
Bachelor’s degree in computer science, Information Security, or a related field is valued but not required

Responsibilities

Investigate and troubleshoot networking, security equipment, and operating system errors
Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities
Provides post-sales, on-site, and potentially on-call support
Set up and configure equipment in best practices and standards
Design and implement secure and scalable wired and wireless networks
Utilize tools to investigate and categorize events based on their severity/impact
Providing real-time troubleshooting and consultation as technical contact for clients
Analyze alerts and reports to identify potential incidents and vulnerabilities
Prepare and maintain detailed reports, documentation, and notation of actions performed
Collaborate to Identify opportunities to enhance monitoring and response processes
Train junior network technicians, helpdesk, and participate in standards development
Conduct site surveys and develop remediation plans for network optimization
Contributes to the development of playbooks, procedures, training, and documentation