The Network Engineering Team shall perform a detailed root cause analysis and assess overall impact with respect to incidents and problems relating to the applications which cannot be resolved by the Tier 1 or Tier 2 Support teams. The Network Engineering Team also modifies the code and/or changes the configuration, if required, to correct the identified defect, and performs necessary acceptance testing before re-issuing the code for general use. Tier 3 performs application capacity planning, life cycle management, development, customization, and maintenance.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees