Network Engineer

Boldyn Networks•Atlanta, GA

1d•$105,000 - $120,000•Hybrid

About The Position

Passionate about network infrastructure? Your next role will ensure the networks we manage will exceed the expectations of our clients. We’re on the lookout for a knowledgeable and customer-oriented Network Engineer. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation. We are currently recruiting for a Senior Network Engineer in Austin, TX. The primary responsibility of this role is to design new networks in a Managed Service Provider (MSP) environment, which will constitute 80% of the work. The remaining 20% will involve serving as an escalation point for the Network Operations Center (NOC). This position requires expert-level knowledge in routing, switching, and Wi-Fi, combined with a customer service mindset. Based in our Atlanta, Austin, or Las Vegas office on a Hybrid schedule.

Requirements

A minimum of 7 years of experience supporting large-scale enterprise/ISP networks in a 24/7/365 environment.
CCNP
Expert-level knowledge of WAN technologies such as Metro-E, MPLS, and EVPLs.
Expert-level knowledge in configuring and troubleshooting routing protocols BGP, static, EIGRP, and OSPF.
Strong experience supporting multi-controller enterprise Wi-Fi networks.
Strong experience and knowledge of multicast routing.
Strong experience and knowledge supporting Radius, DHCP, and DNS servers.
Strong experience working in a Cisco switching and routing environment.
Strong customer-facing skills.

Responsibilities

Design and implement new networks in an MSP environment.
Provide Tier-3/4 (final) escalation and troubleshooting for network outages within SLAs.
Plan and implement network upgrades and maintenance windows.
Mentor and train junior-level engineers.
Assist the engineering group in streamlining procedures and refining SOPs.
Responsible for the technical review/approval of network-level changes and implementation of the most complex changes.
Provide project implementation support during business and occasionally off-business hours.
Create and update network infrastructure documentation.
Act as a liaison between the engineering group and client staff, both technical and non-technical personnel.
Manage working relationships with other business units and maintain effective cross-functional communications.
Work closely with project management staff to meet project milestones.
Manage and test ILEC/CLEC circuit cut-overs and upgrades.
Contribute to the overall environment and camaraderie of the group.
Complete additional tasks as assigned.
Resolve simple to complex network outages and service interruptions with little supervision.
Provide timely and accurate ticket updates to appropriate stakeholders.
Follow MAC procedures and other department SOPs.
Develop and apply testing and troubleshooting plans.
May require performing onsite surveys for both wired and wireless access.
Work in a group/team setting.