Network Engineer III

Fenix24

13d•Remote

About The Position

The Network Services Engineer III role will be principally responsible for managing and maintaining the operational readiness of Perimeter Defense Solutions. This role will report to the Network Services Manager and is 100% remote. An ideal candidate will be able to: Perform engineering tasks to maintain full operational readiness of firewalls and perimeter defense solutions Solve highly complex engineering challenges while utilizing all levels of technical resources Install, configure, and audit perimeter defense solutions Handle technical incidents and escalations

Requirements

Three-to-five years of firewall/IT perimeter defense experience at an MSP or MSSP
Bachelor’s degree in information technology or a related field, or an equivalent work history
Certification and/or experience in managing Fortinet Firewalls required
Experience working for and within IT for the legal industry
Experience in large-scale service delivery

Nice To Haves

Demonstrated practical expertise in advanced security management for firewalls
Communicate effectively in any form or medium
Manage dynamic and competitive priorities
Expertise with Open Shortest Path First (OSPF)/Border Gateway Protocol (BGP)
Organize complex technical tasks for multiple clients at once
Conversant with information technology and managed services best practices
Expertise with cross-platform firewall management (Fortinet, Cisco, and Palo Alto)
Industry experience with service delivery in a managed services practice organization
Practical application of InfoSec principles
Certifications in Check Point, Palo Alto, or Cisco desired

Responsibilities

Perform engineering tasks in support of perimeter defense services
Handle client satisfaction escalations and incidents
Install, configure, and audit perimeter defense platforms and associated applications
Review and consult on product, solution, and client change-control requests
Understand the clients’ end goals and help create a plan to achieve them
Perform other tasks as needed to support the Perimeter Defense Practice Group initiatives
Participate in an on-call rotation
Provide assistance in conducting assessments as a Subject Matter Expert (SME) in various areas of expertise

Benefits

Internal and external learning & development opportunities, including career advancement
Scheduled & flexible PTO programs
Family friendly programs- Care packages
Regular team building events
Competitive compensation & benefits including:
Private health insurance
Mental health and wellness programs
Company-matched pension scheme
Life insurance and income protection insurance
Monthly fitness/gym membership allowance