Network Engineer 2

BMC Software•Brighton, MA

About The Position

POSITION SUMMARY: Installs, maintains and evaluates network systems and communications. Configures various data network devices and services including VoIP. Troubleshoots all network related issues with a diverse scope. Assists in network architecture design, feasibility and cost studies. Responsible for the daily technical support of the Institution-wide computer networks. Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop. Ensures a stable performance environment for the enterprise systems. Participates in various IT projects intended to continually improve and upgrade the enterprise network infrastructure. Provides next level support to Network Engineers 1. Maintains network equipment images and configurations. Participates in the development of standards of practice to include: physical layout of infrastructure wiring, networking products and protocol compliance. Position: Network Engineer 2 Department: Tech Support Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Understanding of distributed systems architecture and knowledge of multiple technical disciplines. Technical knowledge and aptitude in the areas of networks, network topologies, PC workstations (configuration and connectivity), network file servers, applicable software, and troubleshooting techniques. Ability to solve network infrastructure issues and to manage the performance and capacity of a LAN/WAN/WLAN environment. Ability to configure and maintain Firewalls, remote access VPN, and Datacenter networking. Ability to effectively adapt to rapidly changing technology and apply it to business needs. Strong customer service and communications skills. Good judgment and analytical skills; strong follow-up and organizational skills. Ability to work with different IT teams. Research and analyze emerging technologies. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

Requirements

EDUCATION: Bachelor's degree in Computer Science, Engineering, or related discipline (or equivalent combination of formal education and experience).
EXPERIENCE: Minimum of 4--7 years of related experience
KNOWLEDGE AND SKILLS: Data Network Hardware: Cisco routers (2800 - 7600), switches (3750 - 6500). Cisco Nexus 9000 Series Datacenter switches, Aruba Wireless Networking Infrastructure, Aruba Wired Switches Infrastructure.
Protocols: TCP/IP, TACAC’s, Radius, OSPF, BGP4, SNMP, VXLAN, Multicast, Anycast, DHCP, DNS, SIP and Video suites of protocols
WAN/LAN/WLAN management: SolarWinds, Netflow, Airwave, and Aruba Clearpass
Configuration, management and troubleshooting of IPSEC VPN tunnels
Join on-call rotation to provide 24X7 support
Operating Systems: Microsoft Windows 10, 2008, 2016, 2019, Linux.

Nice To Haves

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Professional certifications such as Cisco CCNA or Aruba Network Certification is desirable

Responsibilities

Installs, maintains and evaluates network systems and communications.
Configures various data network devices and services including VoIP.
Troubleshoots all network related issues with a diverse scope.
Assists in network architecture design, feasibility and cost studies.
Responsible for the daily technical support of the Institution-wide computer networks.
Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop.
Ensures a stable performance environment for the enterprise systems.
Participates in various IT projects intended to continually improve and upgrade the enterprise network infrastructure.
Provides next level support to Network Engineers 1.
Maintains network equipment images and configurations.
Participates in the development of standards of practice to include: physical layout of infrastructure wiring, networking products and protocol compliance.
Understanding of distributed systems architecture and knowledge of multiple technical disciplines.
Technical knowledge and aptitude in the areas of networks, network topologies, PC workstations (configuration and connectivity), network file servers, applicable software, and troubleshooting techniques.
Ability to solve network infrastructure issues and to manage the performance and capacity of a LAN/WAN/WLAN environment.
Ability to configure and maintain Firewalls, remote access VPN, and Datacenter networking.
Ability to effectively adapt to rapidly changing technology and apply it to business needs.
Strong customer service and communications skills.
Good judgment and analytical skills; strong follow-up and organizational skills.
Ability to work with different IT teams.
Research and analyze emerging technologies.