Network Development Engineer, AWS Direct Connect

Amazon • Seattle, WA

5d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon.com is looking for best-in-class Network Engineers to drive the deployment, scaling and automation of one of the world’s largest and complex networks: the AWS Direct Connect service - the service that connects AWS to our largest customers in data centers around the world. With Amazon Web Services (http://aws.amazon.com), our goal is to become “The Infrastructure Platform” to the world. Our customers demand the highest quality and reliability for their services and challenge us to be better, faster, and cheaper every day. We are expanding at a tremendous rate; it is our responsibility to maintain quality and reliability while developing innovative ways to automate the scaling of our network. The AWS Direct Connect team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help to reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. AWS Direct Connect is currently available in more than 100 locations, which span nearly 70 cities in 30 different countries. We work with internal partners to develop and implement the next gen platforms along with the tooling ecosystems to support with these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.

Requirements

• Bachelor's degree
• Knowledge of IP networking fundamentals and extensive experience in the application of IP protocols
• Knowledge of network analysis fundamentals and robust troubleshooting
• Experience in major internet routing protocols, specifically BGP and OSPF
• Experience with network operating systems such as Cisco IOS and Junos
• Experience working in a Linux/Unix environment

Nice To Haves

• Knowledge of IT best practice frameworks (ITIL, COBIT) and operational excellence concepts or methodologies
• Knowledge of network hardware and packet forwarding architectures
• Experience with Unix and scripting in Perl, shell, C or C++
• Experience working with customers to diagnose a problem and work towards resolution

Responsibilities

• Support and maintain our next generation networks.
• Deliver simple, sustainable and repeatable solutions and processes.
• Work closely with our broader Network Engineering & Deployment teams to ensure operational readiness for new deployments.
• Drive standards across the network and ensure that we are fully compliant to those standards and policies.
• Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
• Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.
• Improve our detection mechanisms by designing and implementing new alerts.
• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
• Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
• Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.

Benefits

• Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
• For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level