Network Development Engineer II, AWS Internet Edge

Amazon • Seattle, WA

2d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

The AWS GCNA (Global Connectivity and Network Availability) Organization is
looking for a Network Development Engineer to join our EDGE team. Network
Development Engineers partner with our broader Infrastructure organization on
configurations standards and tools, and collaborate with Systems and Software
Engineers to ensure fast, smooth roll-out of new designs and products, and also
deploy and sustain networking software tools.

AWS GCNA (Global Connectivity and Network Availability) is the backbone that
connects the global AWS network. Focused on controlling the internet traffic
that allows users to access their information and applications regardless of
where they are in the world. GCNA is responsible for building and designing a
complex backbone network that allows internet traffic to flow efficiently
between data centers and customers.

Engineers in the Internet Edge organization have a wide range of
responsibilities: we evolve routing policy, implement traffic engineering
solutions, grow our peering footprint, secure the “front door” from bad actors
on the Internet, and architect the hardware platforms and network design to
support any Amazon product that needs to reach end-users worldwide. Our
infrastructure moves terabits of traffic to and from the Internet at any given
moment, and represents one of the largest edge surface areas in the world,
requiring complex solutions to ensure that capacity always stays ahead of
demand. To accomplish that, our engineers develop automation, write software,
and work with a wide range of partner teams to continually improve and automate
our Internet connectivity in areas such as capacity delivery, configuration
deployment, impairment detection, and traffic optimization. Internet Edge
engineers make decisions on both a day-to-day and long-term strategic basis,
which carry a large amount of responsibility and impact across all of Amazon’s
products.

Internet Edge provides high-performing Internet connectivity for a wide range of
use cases, such as retail (amazon.com), video streaming (Prime Video), content
delivery (CloudFront), DNS (Route53), AWS services (such as EC2/S3), consumer
devices (such as FireTV/Kindle/Echo), and more.

Within AWS Networking, the Internet Edge organization is responsible for
connecting Amazon to the global Internet. With connections to thousands of
unique external networks in hundreds of locations across the world, our mission
is to deliver an Internet connectivity experience that sets the global standard
for performance, availability, security, and cost, making Amazon the clear
choice for our customers’ needs.

Requirements

• 4+ years of major internet routing protocols experience
• 4+ years of working in a Linux/Unix environment experience
• 4+ years of technical support experience, or experience taking ownership and driving resolution on escalated customer issues
• 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience

Nice To Haves

• Experience with networking fundamentals including hands-on experience with load balancers, switches, routers, etc.
• Experience with network, system, or software architecture
• Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.

Responsibilities

• Create and implement changes on the network.
• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.
• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.
• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.
• Drive and support innovation from Top of Rack to the Network Border and everything in between.
• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.
• Deliver simple, sustainable and repeatable solutions and processes.
• Collaborate with highest tier escalation engineers/resolvers.
• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.
• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed