About The Position

The OpsTech Networking(OTN) Wireless team builds next-generation connectivity infrastructure that powers Amazon's global fulfillment and operations network. The team manages Wireless connectivity solutions and operations for over 2,800 sites worldwide, supporting Amazon Operations and Grocery businesses. We are looking for a Wireless Network Development Engineer to provide technical thought leadership in the evolution of our next-generation wireless networks. Our networks support an ecosystem of autonomous robotics, industrial IoT, sensors, drones, location tags and various other mobile devices. As an engineer you need to be comfortable with taking risks and iterating on designs to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes and you are respected as an influencer. In this role you will architect the largest fulfillment network in the world, and provide guidance and mentoring to network support teams to develop their skills and reinforce best practices. The OTN team has broad scope supporting multiple business units globally, from the smallest delivery locations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.

Requirements

  • Knowledge of Wi-Fi, Bluetooth, and networking
  • Bachelor's degree in Computer Science, Computer Engineering, or related technical field; OR 3+ years of hands-on technical work experience in networking or wireless infrastructure
  • 4+ years designing, deploying, or managing enterprise wireless networks supporting concurrent devices
  • 4+ years of expereince of demonstrated expertise in 802.11 protocols (a/b/g/n/ac/ax) and RF fundamentals including channel planning, power management, and interference mitigation
  • 2+ years of experience with IP networking fundamentals: packet capture analysis, DHCP, DNS, STP, BGP, SDWAN architectures
  • 1+ years coding and automating network operations using Python, C, C++, Java, Ruby, or PowerShell
  • Experience operating high-density wireless deployments with 50+ access points per site

Nice To Haves

  • Proficiency with Ekahau or equivalent survey tools for conducting site surveys and RF modeling across facilities of 100,000+ square feet
  • Working knowledge of 802.1x authentication, RADIUS infrastructure, and EAP-TLS certificate-based authentication
  • CWNE (Certified Wireless Network Expert) or CCIE Wireless certification
  • Experience with AI-powered tools for network automation, diagnostics, and operational efficiency

Responsibilities

  • Identifying, developing, and delivering technical solutions that improve the Availability of our wireless network technologies.
  • Understand customer needs and create technical solutions utilizing wireless networking technologies.
  • Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized solutions.
  • Dive deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.
  • Evaluate new technologies, lab test/certify solutions, conduct proof of concepts, run books definition, and lead pilot deployments.
  • Innovate and automate infrastructure testing, deployment, operations, and life cycle management.
  • Define the strategy for future team processes and tools which improve how we maintain and manage the infrastructure effectively, efficiently, and safely.
  • Contribute to hiring and developing top talent at Amazon.
  • Be a part of Global support organization that provides 7X24 escalation support on shift rotation basis. Some night and week end support may be required.

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
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