Network Customer Engineer, Google Public Sector
About The Position
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Network Customer Engineering Specialist in Google Public Sector (GPS), you will leverage your experience and thought leadership to empower sales teams in incubating, piloting, and deploying workloads to Google Cloud Platform (GCP). In this role, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in Proofs of Concept (PoCs), and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication, and organizational skills. Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
Requirements
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud-native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premises engineering, virtualization, or containerization platforms.
- Experience with networking concepts, such as software-defined networking (SDN), routing, virtual private networks (VPNs), load balancers, and firewalls.
- Experience migrating applications and services to cloud platforms.
Nice To Haves
- Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
- Experience selling technical solutions in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, artificial intelligence (AI), networking, migrations, or security.
- Experience with Google Cloud products and differentiation from competition.
- Experience working with product and capacity teams to resolve technical and capacity blockers.
- Experience with object-oriented programming languages (e.g., Python, Java) or Infrastructure as Code (IaC) tools such as Terraform.
Responsibilities
- Partner with technical sales teams to differentiate Google Cloud to our customers.
- Serve as a technical expert responsible for accelerating technical wins and adoption of specialized workloads.
- Leverage expertise in our product areas, in partnership with Platform Customer Engineers (CEs), to design data foundation architectures and develop Minimum Viable Products (MVPs) to promote new, highly specialized solutions to customers.
- Solve analytics-centered customer issues and provide a critical feedback loop to unblock customers and influence product development.
Benefits
- Health, dental, vision, life, disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
