Network and Security Operations Manager

The Pictsweet Company•Bells, TN

About The Position

The Pictsweet Company is growing! A 4th generation family owned company established in 1945, Pictsweet is a frozen vegetable producer with agricultural roots. We are currently recruiting for a Network & Security Operations Manager. This position will lead our network, security, server, and help desk teams. This role is both technical and managerial. This position will be hands-on in configuring and troubleshooting systems while also providing leadership, direction, and effective task delegation. The ideal candidate combines deep technical expertise with the ability to prioritize, mentor, and guide team members, ensuring our infrastructure remains stable, secure, and continually improving.

Requirements

Bachelor’s degree in Computer Science or related field.
Minimum 5 years of hands-on experience in an enterprise network or security role.
Strong knowledge of networking, firewalls, virtualization, active directory, and servers.
Proven leadership or team lead experience.
Ability to evaluate and learn complex IT systems and make strategic recommendations.
Take ownership of systems, ensuring they are documented, reliable, resilient, and continually improving.
Excellent troubleshooting skills.
Able to effectively evaluate, recommend, and implement new systems.
Always looking for ways to make things faster, simpler, safer.
Stay up to date with trends and emerging technologies.
Able to balance innovation with stability and long-term support.
Strong communicator with a calm, professional demeanor.

Nice To Haves

Preferred certifications: CISSP or CISM, Cisco: CCNA or higher, Palo Alto: PCNSA or higher, VMware: VCP or higher, Microsoft: MCSA or higher, ITIL Practitioner or higher

Responsibilities

Provide leadership and direction to the Network, Security, Server, and Help Desk team.
Architect and maintain enterprise-wide network and server infrastructure.
Serve as the expert and primary technical resource on security and networking, including firewalls, routing, switching, wireless, SDWAN, VPNs, endpoint protection, security awareness, phishing campaigns, vulnerability scanning, email security, content filtering, etc.
Guide infrastructure roadmap development and modernization efforts.
Continually stay abreast of new technologies and new features within our existing infrastructure.
Lead the evaluation, testing, recommendation, and implementation of new systems.
Ensure resilient architecture through disaster recovery planning, high availability, and security controls.
Continually improve our help desk ticketing processes and ensure they are followed.
Collaborate cross-functionally with business units to align infrastructure with company goals.
Mentor technical staff and promote knowledge sharing and skill development.
Maintain excellent documentation, change control, and infrastructure standards.
May inherit and manage corporate telephony systems in the near future.