Network Analyst, Sr - IS - Network Support

Texas Children's Careers•The Woodlands, TX

About The Position

We are searching for a Senior Network Analyst - someone who works well in a fast-paced setting. In this position, you will support Local and Wide Area Networks, and WiFi networks by installing, troubleshooting and maintaining an institutional data network. Think you’ve got what it takes? Job Duties & Responsibilities

Requirements

Required H.S. Diploma or GED
Required 7 years' experience in information systems
A bachelor’s degree will substitute four (4) years of work experience. A master’s degree will substitute for two (2) years of work experience.

Nice To Haves

Current vendor/industry certifications are a plus.

Responsibilities

Resolves complex technical issues involving network equipment and the software which operates it, high availability applications, clustered hosts, in a multiple protocol, mixed media environment (copper and fiber-optic cabling plants).
Participates in resolution of complex technical issues involving multiple applications, systems and technical teams following Departmental “Crisis Management” guidelines.
Perform advanced troubleshooting, packet capture analysis, and root cause analysis across routing, switching, wireless technologies.
Support network lifecycle activities including technology evaluation, upgrades, migrations, and decommissioning.
Monitor network performance and capacity, identify trends, and recommend proactive improvements.
Manage vendor relationships and carrier engagements, including troubleshooting, and escalations
Ensure network designs and operations align with security, compliance, and business continuity requirements.
Develop and maintain network architecture standards, diagrams, configurations, and operational documentation.
Maintains network equipment and hot spare device inventory.
Participate in on-call rotations and provide after-hours support as required.
Install and configure network hardware.
Acknowledge and meet the physical requirements of the role, including the ability to lift and move up to 50 lbs
Performs other essential job-related duties.