Network Administrator

Abacus Technology • Hanscom AFB, MA

23h • $92,568 - $107,452

About The Position

Abacus Technology is seeking a Network Administrator to provide technical support for strategic network and information services at Hanscom AFB. This is a full-time position.

Requirements

• 3+ years experience in a network administration or engineering role.
• Bachelor’s degree in a related field. Additional years of experience may be substituted for degree requirements.
• Must be Security+ certified.
• Hands-on experience in design/configuration/installation of Cisco/Juniper routers and switches.
• Working knowledge of DHCP, NMS – SolarWinds Orion NPM/NCM, Cisco ISE, Wireshark etc.
• Strong working knowledge and excellent troubleshooting skills of Layer 3 and Layer 2 protocols in a VoIP environment.
• Working knowledge of IP address Management/DHCP/Syslog/DNS.
• Familiarity with cabling (Fiber/CAT5E/CAT6).
• Knowledge of UPS.
• Proficient with network hardware and related software.
• Able to create and maintain operational procedures, topology maps using Visio.
• Strong customer service skills.
• Able to work with short timelines using latest networking technologies and provide excellent customer support for all network related services.
• Must be able to work outside normal business hours for planned projects or to respond to emergencies.
• Must be a US citizen and hold a current Secret clearance.

Nice To Haves

• CCNA certification a plus.
• Knowledge of Windows 2012/2016 and IIS is a plus.

Responsibilities

• Work with a team of network engineers managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers.
• Design, install, configure and troubleshoot network infrastructure.
• Support daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc.
• Update and maintain network topology maps, classified and unclassified
• Provide engineering support for classified and unclassified networks.
• Assist in securing network systems to meet applicable DoD, AF and DISA compliance.
• Participate in system maintenance/optimization/performance activities of the enterprise infrastructure.
• Interface with vendors for warranty claims, hardware/software upgrades and other technology updates.
• Diagnose data troubles, open and route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions.
• Research technical issues and develop solutions.

Benefits

• Health and Dental Insurance
• 401(k) and Matching
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off
• Paid Holidays
• Professional Membership, Technical Training, Certification, and Education Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees