Primary Purpose Under general direction, is responsible for assisting with the technical design, configuration, implementation, documentation, and administration of local area network solutions between multiple platforms including ongoing technical support to remote area networks. Assist with determining and recommending procurement of hardware and software consistent with system needs. Has extensive implementation experience with Cisco network systems. Manage enterprise-class monitoring applications for the responsibility of troubleshooting networks, workstations, and computer peripherals. Key Challenges Working in a large, complex, global business Working with critical manufacturing infrastructure Operating in a virtual team Coordinate service delivery between local and centralized technical resources Prioritize and deliver competing projects with scarce resources, particularly where location initiatives are competing for resources with locally-initiated projects Major Activities Perform Local Area Network (LAN) management utilizing Cisco products Deploy and configure Cisco products including Switches, Access Points, Wireless Controllers Troubleshooting of LAN production issues/problems as needed and working with corporate if applicable Perform Cisco IOS and firmware updates Update and maintain network drawings Participate in LAN planning, design, and implementation of projects Day-to-day operations of assigned systems and/or other shared systems What’s Up Gold (WUG) monitoring, operations, and configuration Level 1 Cisco Wireless support including controllers Assistance with ServiceNow tickets Inventory and lifecycle management
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed