A firm understanding of Layer 2 and Layer 3 troubleshooting and incident resolution methods Network monitoring and Incident ticketing system experience (Remedy, ServiceNow, etc.) Experience maintaining, upgrading, and configuring Cisco routing/switching hardware required WAN administration of point-to-point, dark fiber, and MPLS circuits (with BGP/OSPF routing) Excellent communication skills required including written correspondence and vocal notification Hands-on experience working in an enterprise operations environment or 24x7x365 NOC Excellent interpersonal skills and the ability to multitask and work well under pressure required Understanding of network management tools, monitoring applications, and packet capture technologies is required Strong understanding of change management processes, business unit engagement methodologies, and project lifecycle management Candidate must demonstrate initiative, reliability, self-motivation, and possess a strong sense of urgency to be considered BS degree in either Computer Science (or similar discipline) or equivalent work experience CCNA preferred 3-5 years of experience with network monitoring and troubleshooting methodologies 5+ years of experience supporting networks in a fast-paced 24x7 NOC environment 5+ years of experience with Cisco, FortiGate, and/or Palo Alto firewall administration is preferred Previous Financial Services support experience preferred We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees