Network Administrator

ConnectLife•Williamsville, NY

6d•$66,784 - $89,045

About The Position

The network administrator is responsible for maintaining the networks and systems that keep our organization running. From maintaining ironclad security to supervising network operations and updates, the network administrator is not only IT support but also the thread that connects all operations. Deep technological expertise with a wide range of computer systems, hardware, and software is essential for the network administrator to excel in this role

Requirements

Bachelor’s degree preferred in the field of computer science or related field.
Industry certifications (CCNA, CCNP, CISSP) with applicable experience is also acceptable.
2+ years equivalent work experience in a network administrator role.
Must have excellent listening and verbal communication skills including communicating with diverse individuals.
Must be detail oriented and work with a high degree of accuracy on multiple priorities.
Must have patience and persistence in solving problems, maintaining focus and emotional control through interruptions and stress.
Comprehensive knowledge of networking concepts and computing infrastructure.
Proven skills in computing and network engineering, operations, security, and performance analysis.

Nice To Haves

Experience with Fortinet, VergeOS, Microsoft Windows and Azure platforms strongly preferred.

Responsibilities

Design, install, configure, test, document, maintain, monitor, and troubleshoot local area network (LAN), wide area network (WAN), Voice over Internet Protocol (VoIP), wireless, and all other data and telecommunication networks. This includes all aspects of infrastructure: hardware, software, cabling, services, etc. Adhere to policy for configuration, troubleshooting and remediation.
Design, install, configure, test, document, maintain, monitor, troubleshoot and audit security processes and configurations to protect all systems from unauthorized use. This includes but is not limited to anti-malware, intrusion detection systems, firewalls, access policy, and penetration testing.
Work with other IT staff to fully support computing environments for availability and functionality. Aid in design, implementation, testing and documentation of business continuity and disaster recovery plans. Maintain current knowledge of plan executables. Respond to emergency outages in accordance with business continuity and disaster recovery plans.
Analyze, diagnose, and resolve end user problems both on-site and remote. Recommend and implement corrective hardware and software solutions, including repair.
Define best practices and support procedures. Prepare and ensure accuracy of documentation and procedures. Develop and implement training as needed.
Stay up to date on network, security and computing products, services, protocols, best practices and standards in support of procurement and development efforts. Evaluate and recommend hardware and software products. Write technical specifications for purchase of hardware and software as needed.
Coordinate, manage and supervise vendor and contractor contracts, products, and services to ensure compliance with policies and procedures.
Receive, prioritize, analyze, document, and respond to incoming calls, e-mails, and IT tickets regarding network problems and requests from staff. Assist IT help desk technician with tickets involving network issues and configuration.
Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring data.
Assist the Director of IT with additional special projects and tasks as needed.
Perform on call after hours support on rotating scheduled basis.
Maintain/obtain any necessary certifications and training required for the position as needed.