Network Administrator

Minneapolis College of Art and Design • Minneapolis, MN

1d • $70,000 - $85,000 • Hybrid

About The Position

MCAD is seeking a Network Administrator. This position is responsible for providing operational management and security for MCAD’s networking and telecommunications services, including maintenance, backup, configuration, development, documentation, research, and security. The Network Administrator must be sensitive to college needs, employee and student goodwill, and overall brand equity of MCAD as an employer and educational institution. This is a full time, exempt position expected to work 40 hours a week. This position reports to the AVP of IT and is paid $70,000-85,000 annually.

Requirements

• Bachelor’s/Associates in MIS, or equivalent work experience, required.
• Three (3) years work experience in network operations, required.
• Experience with the following concepts preferred: basic network protocols and concepts (including TCP/IP, subnetting, Layer2, Layer3, DHCP, DNS, BGP, spanning tree, wireless infrastructure), management of enterprise networking equipment (ex. Fortinet, Aruba and HP), access control lists (ACLs), basic IP routing, ethernet switching, and server operating systems (ex. Linux, Windows), required.
• Prior experience with managing a digital telephony system (SIP/VOIP,) preferred.
• Working knowledge of network services (ex. DHCP, DNS, spanning tree, RADIUS, Linux/Unix, workstation operating systems (ex. Mac OS, Windows, iOS), and version control, preferred.
• Experience with a Higher Education environment, preferred.

Responsibilities

• Network Administrator : Oversee management of network devices administration and reporting.
• Monitor and troubleshoot network performance and security issues.
• Maintain wireless network and APs.
• Oversee Internet connectivity and serve as main contact with primary/secondary ISPs.
• Maintain network security by logging, monitoring, managing access control and maintaining up-to-date documentation and policies.
• Act as main contact with primary network support vendors.
• Collaborates with Campus Safety, Facilities and IT staff around Digital Camera, SMS/Door Accesses, and related shared physical security and environmental platforms.
• Provide backup for other systems administrators as needed (Linux/Windows).
• Telecommunications Specialist: Support and maintain MCAD’s IP PBX system (Digium Switchvox) and peripherals, and work closely with support providers/technicians on service issues.
• Work with the AVP, Technology to maintain the Telecommunication and network budget.
• Create and maintain documented procedures for ongoing management of equipment and software.
• Oversee basic telephone programming changes and alarm troubleshooting.
• Maintain station and voicemail databases, including departmental chargebacks.
• Provide telephone related support to the college campus, including housing and staff offices.
• Support HelpDesk and departmental technical service requests.
• Provide on-call (primary and secondary) for responding to and resolving systems issues occurring outside of business hours.
• Oversee and advise the MCAD community regarding technology data structures, policies, standards, procedures, and methodology.
• Perform other duties as assigned.
• Represent MCAD’s vision, mission, and values.
• Create and embrace a community of equal opportunities and inclusivity.

Benefits

• MCAD’s community of staff and faculty enjoy a dynamic, creative, and inclusive work environment.
• We offer a comprehensive benefits package which includes medical, dental, vision, HSA, FSA, and 403(b) retirement plans, commuter benefits, and employer paid basic life insurance policy, short term and long-term disability coverage.
• MCAD promotes work-life balance with a 35 hour work week.
• Employees also receive 14 paid holidays, an additional two personal holidays, accrued vacation time, accrued sick time, summer days, and volunteer time off.
• In addition, after six months of service, full-time employees and their eligible dependents can receive tuition benefits at MCAD, as well as the potential to receive reduced tuition at more than 600 colleges nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees